Netflix error on Edge Chromium

Anonymous
2020-10-31T14:51:45+00:00

I am discouraged that this problem has not been fixed after several months. I am a long-time a Netflix subscriber. Since I upgraded a few months ago to the new Edge Chromium browser, Netflix always returns error code D7353-5101. Refreshing the browser screen always allows Netflix to play normally. Even so, it is a damned nuisance. Netflix support says that Netflix does not support the Edge chromium browser, and  recommends using Google Chrome or Firefox browsers. It would seem to me that not supporting a widely used service such as Netflix would be a very big negative that Microsoft would want to fix. Yet... months go by and no fix.

Before anyone asks, I do not use third party AV. Windows has been updated since the problem appeared, and is up-to-date.

Microsoft Edge | Website issues | Windows 10

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments
Answer accepted by question author
Anonymous
2021-06-01T16:56:42+00:00

Update - the 5C release is KB5003214. This has an additional fix for the signing issue that caused the symptom investigated here.

Thanks

Arvind

Was this answer helpful?

2 people found this answer helpful.
0 comments

61 additional answers

Sort by: Newest
Most helpful Newest Oldest
  1. Anonymous
    2020-11-28T21:21:20+00:00

    Dear Sumit-Insider MVP,

    I submitted feedback as instructed. I received a reply from Feedback Team 1  as follows:

    "We want to let you know that we fixed an issue that's related to this feedback in an upcoming update to Microsoft Edge." A few weeks later my Edge browser updated to Version 87.0.664.47 but the problem was not fixed. I submitted  a second feedback on the same issue and received the following reply this time from from Feedback Team 2  as follows:

    "We want to let you know that we fixed an issue that's related to this feedback in an upcoming update to Microsoft Edge. "

    Weeks have gone by and only the one Edge update has occurred, but no fix. 

    Microsoft is lying to me and I strongly resent it.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  2. Anonymous
    2020-11-01T19:22:10+00:00

    Feedback sent as instructed.

    Was this answer helpful?

    0 comments
  3. Sumit 44,416 Reputation points Volunteer Moderator
    2020-11-01T03:07:24+00:00

    Hi loyall,

    Also, send Feedback using Alt+Shift+I buttons.

    Is there any reason why you don't use the Netflix app from the Microsoft Store?

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  4. Caio G 11,930 Reputation points Independent Advisor
    2020-10-31T23:46:45+00:00

    I'm sorry but I ran out of ideas. I will ask my colleagues to help you with this. There's probably an alternate solution.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments