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I am discouraged that this problem has not been fixed after several months. I am a long-time a Netflix subscriber. Since I upgraded a few months ago to the new Edge Chromium browser, Netflix always returns error code D7353-5101. Refreshing the browser screen always allows Netflix to play normally. Even so, it is a damned nuisance. Netflix support says that Netflix does not support the Edge chromium browser, and recommends using Google Chrome or Firefox browsers. It would seem to me that not supporting a widely used service such as Netflix would be a very big negative that Microsoft would want to fix. Yet... months go by and no fix.
Before anyone asks, I do not use third party AV. Windows has been updated since the problem appeared, and is up-to-date.
Troubleshooting website display or functionality issues in Edge on Windows 10
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Update - the 5C release is KB5003214. This has an additional fix for the signing issue that caused the symptom investigated here.
Thanks
Arvind
Hi loyall,
Also, send Feedback using Alt+Shift+I buttons.
Is there any reason why you don't use the Netflix app from the Microsoft Store?
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I'm sorry but I ran out of ideas. I will ask my colleagues to help you with this. There's probably an alternate solution.
Your instructions did not fix the problem. I do not have any extensions. Netflix says it is a known issue with Edge. Please notify Microsoft that their Edge browser is faulty. They really should want to fix it after these many months.
It would make sense to disable Widevine DRM on Edge because Netflix doesn't share to public how their website interacts with this API, I mean the paths, events and protocols, so some extension or feature built-in the browser can causing this malfunctioning. But it's known that Netflix uses PlayReady DRM (, speciallly when playing 1080p and 4K media.
Here* you can learn a bit about the differences between Digital Rights Management APIs: https://www.copperpodip.com/post/2020/02/25/dig...
So disabling one that can be corrupted and enabling another one that is functional can solve this problem you reported.
Also, if you have extensions on Edge try disabling them and keeping Widevine enabled to check if it is the reason of this problem.
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*Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.