Microsoft Edge keeps closing soon after opening. This is occurring after their most recent update was automatically installed around 2/10/2023. Why is this occurring?

Anonymous
2023-02-12T03:25:19+00:00

Microsoft Edge keeps closing soon after opening. This is occurring after their most recent update was automatically installed around 2/10/2023. Why is this occurring?

Microsoft Edge | Browser crashes or stops working | Windows 10

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2024-01-14T03:03:54+00:00

    hi i had all these problems and more,this is the only thing that worked for me. 1. open file explorer to C:\Users*username*\AppData\Local folder.

    navigate to the microsoft folder; C:\Users*username*\AppData\Local\Microsoft

    1. navigate to the Edge folder; C:\Users*username*\AppData\Local\Microsoft\Edge
    2. navigate to the "user Date" folder; C:\Users*username*\AppData\Local\Microsoft\Edge\User Data
    3. find the Default folder and rename this to original-folder;
    4. then restart Edge

    This will reset Edge to a default new profile startup; if your information is synced to Microsoft; the shortcuts and links and passwords will be restored from the Internet based on the last time it was synced up.

    i used this from someone elses thread (i dont know how to leave a link from it) after days of searching and trying everything this was the only thing that worked. hope it helps.

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  2. Anonymous
    2024-01-04T08:32:40+00:00

    Just out of curiosity did my powershell fix not work? I used it on all of our PCs and have not had the issue reoccur since. It should fix it for every user on the PC rather than just the current user.

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  3. Anonymous
    2024-01-03T17:44:41+00:00

    Thank you Thank you..... I sure looks like this process has helped with Edge. It is not exiting, and it seems to not be opening new windows whenever I click on an option.

    Hope it helps others.

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  4. Anonymous
    2024-01-03T14:23:23+00:00

    Just had a similar issue occur when setting up a new laptop for a user. Using Event Viewer, I traced the issue down to what I believe is a sync error. Possibly related to SharePoint? Not certain.
    The fix was actually quite simple in this case.

    • Right click on Edge and launch an InPrivate session. (If InPrivate still crashes for you, unfortunately I don't have an answer there.)
    • Click on the 3 dots in the top right corner of your browser and open Settings.
    • Sign out of the user profile, and check the box to "Clear favorites, history, passwords, and other browsing data from this device."
    • Sign back in to the user profile, and relaunch Edge normally.

    Hopefully this will be useful to someone!

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  5. Anonymous
    2023-12-14T09:29:20+00:00

    Another update... the file that seems to always be present and also fixes the issue when deleted is "MANIFEST-000001". So the new powershell command would be:

    Remove-Item "C:\Users\*\AppData\Local\Microsoft\Edge\User Data\Default\Sync Data\LevelDB\MANIFEST-000001" -Force

    Deleting this OR any .ldb file OR the 00003.log file seems to fix it but the MANIFEST-000001 file is the only one that's always there making this a more consistent fix.

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