Microsoft edge running very slow

Anonymous
2020-07-22T17:08:52+00:00

Hi 

My laptop just updated to Edge and its running very slow. It takes over 10 minutes just to load one page. 

It has also stopped internet explorer working and getting error message ‘Cannot reach this page’. 

i even tried to download Chrome but its not allowing that either. 

Any ideas how i can fix this? This is a new laptop and now cant use it!

Microsoft Edge | Speed and responsiveness | Windows 10

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  1. Anonymous
    2020-07-22T17:22:23+00:00

    Hi, 

    I’ve tried to reset this and its still not fixed it. 

    Any other suggestions?

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  3. Anonymous
    2020-07-22T17:10:43+00:00

    Hi, Lainsey. Thanks for reaching out! I'm an Independent Advisor and a Microsoft user like you, and I am here to work with you on this issue.

    I understand how difficult it is, when the device or app won't work in the way it should. Sorry about that.

    Lainsey, try to reset Edge to its default settings. If if this fixes your issue and let me know, ok?

    1. Open Edge
    2. Navigate to edge://settings/reset
    3. Click on Reset Settings
    4. Click on Restore settings to their default values
    5. Click on Reset

    I hope this helps!

    Kind regards,

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