E Tree points and ranking not syncing up between mobile and desktop.

Anonymous
2023-03-11T12:18:52+00:00

Hi guys, Ive been participating in the Microsoft weather E Tree program for quite a while now and i've just noticed that my points and rank arent synced up between my mobile weather app and my desktop edge browser webpage. Ive just broken into the top 50 and yet my name doesnt appear in the top 50 list. Any help would be much appreciated. Thanks in advance.

Microsoft Edge | Website issues | Windows 11

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Anonymous
2023-04-04T04:52:57+00:00

Hi Matt710,

As per Anonkj's reply, the thread that talks about hacking and some more information on the web, following possibilities:

  1. Microsoft has stopped the program but not yet removed it - may come back with revamped version
  2. The hacking that happened in ranking caused Microsoft to freeze the last correct rank list. - So your present rank of 13 is against the frozen rank list and not the real updated scenario. My rank is 12 as of today. Once Microsoft allows the current actual rank list to be visible and updated again - we'll get our real rank and that may be much below 50 (I feel).
  3. There is some bug in the program and Microsoft is yet to correct it.

Hope they at least plant the trees that we all have virtually grown.

    [![](https://learn-attachment.microsoft.com/api/attachments/77b14e51-2980-42de-83cb-4e4edb4974db?platform=QnA

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  1. Anonymous
    2023-04-01T11:27:06+00:00

    Oh!
    Yes. Hope So.
    Thanks

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  2. Anonymous
    2023-04-01T11:20:06+00:00

    Hi Tommy,

    I have partially similar problem.
    I've ranking within 50 for quite some time but the ranking list doesn't show my name.

    Presently my ranking is 13 but my name is not there in the list. I tried to login from other person's account and even checked with two of my friends to see the ranking list in their computer, but nobody's list shows my name.

    They have probably stopped the program. No one's points or rankings are changing. Hope they have at least planted the trees we earned.

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  3. Anonymous
    2023-04-01T10:21:40+00:00

    Hi Tommy,

    I have partially similar problem.
    I've ranking within 50 for quite some time but the ranking list doesn't show my name.

    Presently my ranking is 13 but my name is not there in the list. I tried to login from other person's account and even checked with two of my friends to see the ranking list in their computer, but nobody's list shows my name.

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  4. Anonymous
    2023-03-15T09:31:29+00:00

    Hello Matt710

    Thanks for your reply.

    It seems that the point in mobile phone has some problem. If you logged out and back in on both devices it seems that not the sync problem.

    You can try submitting your feedback in the Edge by press Alt+Shift+I.

    If there is anything not clear, please do not hesitate to let me know.

    Best Regards,

    Tommy-MSFT | Microsoft Community Support Specialist

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