E Tree points and ranking not syncing up between mobile and desktop.

Anonymous
2023-03-11T12:18:52+00:00

Hi guys, Ive been participating in the Microsoft weather E Tree program for quite a while now and i've just noticed that my points and rank arent synced up between my mobile weather app and my desktop edge browser webpage. Ive just broken into the top 50 and yet my name doesnt appear in the top 50 list. Any help would be much appreciated. Thanks in advance.

Microsoft Edge | Website issues | Windows 11

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Anonymous
2023-04-04T04:52:57+00:00

Hi Matt710,

As per Anonkj's reply, the thread that talks about hacking and some more information on the web, following possibilities:

  1. Microsoft has stopped the program but not yet removed it - may come back with revamped version
  2. The hacking that happened in ranking caused Microsoft to freeze the last correct rank list. - So your present rank of 13 is against the frozen rank list and not the real updated scenario. My rank is 12 as of today. Once Microsoft allows the current actual rank list to be visible and updated again - we'll get our real rank and that may be much below 50 (I feel).
  3. There is some bug in the program and Microsoft is yet to correct it.

Hope they at least plant the trees that we all have virtually grown.

    [![](https://learn-attachment.microsoft.com/api/attachments/77b14e51-2980-42de-83cb-4e4edb4974db?platform=QnA

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  1. Anonymous
    2024-04-11T05:30:55+00:00

    Hi @Anonkj

    Have you found some new ways to get more points?

    5 or 6 days back when you got a new tree, your points were around 3k more than me. Then the difference kept increasing.

    Day before yesterday it was 5.5k, yesterday 7.5k and today 8.3k!!!

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  2. Anonymous
    2024-03-19T06:07:11+00:00

    @ Matt710 Good to hear from you too. all well other than this sudden change in the completion level.

    @Anonkj I had a sliver of hope today morning that maybe the mobile app will show 10k for once (as happened with you yesterday) and grant me one tree + bonus points. Alas, its 50k only. So long grind till next tree.

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  3. Anonymous
    2024-03-18T19:06:17+00:00

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  4. Anonymous
    2024-03-18T19:05:08+00:00

    Hello Matt710

    Welcome to Microsoft Community.

    Regarding to your information I assume that you have some problems with E-tree.

    Make sure that they have the same login account.

    You can try to wait some time for the sync or log out of your account and then log in again. If there is anything not clear, please do not hesitate to let me know. Best Regards,

    Tommy-MSFT | Microsoft Community Support Specialist
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