Chromium & Chrome Will Not Save Passwords After 2004 Update

Hi Alex

I assume you are a MS employee  so thanks for getting involved.

If you read the reply trails, previous respondents have confirmed there are two problems - one with Windows and one with Edge.

My start point is that I have huge difficulty trying to understand why millions of ordinary users who do not have IT departments have to waste untold hours trying to sort out problems caused by MS.  There is an excellent business mantra - sort out the basics first. MS is garnering no goodwill by issuing updates and then not helping to sort out the problems they cause. This is MS's problem not the many helpful supporters.

The fundamental point I would like to register is that all these problems started with update 2004, compounded by the new version of Edge. Until then life was good !

Looking at your reply.

Yes I am on build 19042.662 with 20H2.

I have tried the powershell suggestion several times - all I get is an error message 'system cannot find the file/folder'

I have disabled my third party security software (Malwarebytes) but that makes no difference.

And no,  not remembering passwords is not just Edge, it's also with Windows and Office. For example Windows is deleting my saved Outlook 2010 password despite my going thru the repair and/or change procedures.

Please can you escalate this within MS for the benefit of the many who are pretty frustrated.

Thank you

I have tried to paste a screen shot but that doesn't seem to work here, 

No, you can't paste images. But you can upload a screenshot using the Insert image ![](https://learn-attachment.microsoft.com/api/attachments/bf2f09e6-092e-42af-adc5-3c16dfcb34c9?platform=QnA tool in the reply box. Instructions here: How to include a screenshot in your post - Microsoft Community 

Since this is the most likely cause of the problem you're facing ("not remembering passwords is not just Edge, it's also with Windows and Office"), we should really follow this process to the end to fix it for you while we wait for the Windows update.

I am still getting the same error message. Here is the screenshot

I have tried to paste a screen shot but that doesn't seem to work here, 

No, you can't paste images. But you can upload a screenshot using the Insert image ![](https://learn-attachment.microsoft.com/api/attachments/bf2f09e6-092e-42af-adc5-3c16dfcb34c9?platform=QnA tool in the reply box. Instructions here: How to include a screenshot in your post - Microsoft Community 

Since this is the most likely cause of the problem you're facing ("not remembering passwords is not just Edge, it's also with Windows and Office"), we should really follow this process to the end to fix it for you while we wait for the Windows update.

I am still getting the same error message. Here is the screenshot ...

Great, thank you. I don't know why you're seeing that error; you ought not to ...

Let's try a different way of looking for these pesky tasks. 

Click Start and scroll down to Windows Administrative Tools, expand it and then right-click on Task Scheduler and select More > Run as administrator. This should open the Task Scheduler window.

The middle pane shows at the top a list of all scheduled tasks, with details of the one selected in the pane below.

Click on the top task, then near the bottom of the lower pane you should see a checkbox labelled ⃞ Do not store password...  

Use the down arrow key on your keyboard to move down through the list of tasks one at a time. Look at the checkbox for each task; are there any where it's selected? If so, that's the culprit. Make a note of the task's name, then continue down through the list to see whether there are any more. Tasks known to cause this fault include a printer's reminder to order ink, and a command to run a backup. 

It may be enough to deselect the Do not store password box, so try that first. You would then have to wait until the task is next due to run to find out how it reacts. Close Task Scheduler meanwhile.

If your passwords are no longer going missing, you've worked around the problem. If you're still losing them, try using the Disable option in Task Scheduler (in the right-hand pane) to disable the task altogether.

Best of luck!

I appreciate your efforts in trying to help with a workaround albeit neither of us should be wasting our time doing this when the problem was caused by  MS.

I'm very sorry but your alternative suggestion doesn't work.

There are two screenshots below.

The first displays the error message when I open the TS window as Administrator

The second displays the error message having pressed refresh.

You will note there are no tasks scheduled.

I am still getting the same error message. Here is the screenshot ...

Great, thank you. I don't know why you're seeing that error; you ought not to ...

Let's try a different way of looking for these pesky tasks. 

Click Start and scroll down to Windows Administrative Tools, expand it and then right-click on Task Scheduler and select More > Run as administrator. This should open the Task Scheduler window.

The middle pane shows at the top a list of all scheduled tasks, with details of the one selected in the pane below.

Click on the top task, then near the bottom of the lower pane you should see a checkbox labelled ⃞ Do not store password...  

Use the down arrow key on your keyboard to move down through the list of tasks one at a time. Look at the checkbox for each task; are there any where it's selected? If so, that's the culprit. Make a note of the task's name, then continue down through the list to see whether there are any more. Tasks known to cause this fault include a printer's reminder to order ink, and a command to run a backup. 

It may be enough to deselect the Do not store password box, so try that first. You would then have to wait until the task is next due to run to find out how it reacts. Close Task Scheduler meanwhile.

If your passwords are no longer going missing, you've worked around the problem. If you're still losing them, try using the Disable option in Task Scheduler (in the right-hand pane) to disable the task altogether.

Best of luck!