Installing or updating Microsoft Edge on Windows 10
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Edge Chromium will not save passwords I have imported from Firefox after the 2004 update and that goes for Chrome as well. They are removed after a restart, or wake from sleep and now I have discovered that after I import passwords from Firefox and I verify they are there then close Edge wait several minutes then open it they are removed again. This is ridiculous to have to deal with and it did not happen until I installed the buggy 2004 update. Thank god my Firefox was not screwed up with this update.
Update: The only resolution I have found to solve this problem was to make a new admin user profile for myself on my desktop computer and I made a new admin user profile for my wife on her laptop. Once I did this the problem with Edge not showing passwords that I had imported from my Firefox browser was solved. I now do not need to sign in to my MS account in Edge to see or use my saved passwords. I have since uninstalled Google Chrome from my browser as I see no need to clutter my computer with two chromium browsers. I use Firefox as my default browser and Edge as my backup browser.
Installing or updating Microsoft Edge on Windows 10
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I am just wondering if anyone has heard if this issue has been resolve. I watch various videos on YouTube concerning the "2004" update where they discuss issues that have been resolved but none of them address this specific issue. I am very hesitant to try updating again. I did it twice and both times I had to revert to 1909 due to the memorized passwords issue.
I'm facing this same issue and its been 9 days since I updated to 2004 version. It's a headache to log in again and again. I wonder when Microsoft will fix these issues.
Thank you for your response.
Clearly you are an IT expert.
I'm afraid there are zillions of us out here who are not, who just want to get on with their business and not spend hours fruitlessly trying to figure out why all of a sudden parts of their IT system stops working.
I fail to understand why I have to sort out this problem caused by a so called "update" in this case 2004.
I try all the recommended routes - none of which work - including yours to disable third party anti virus software (all the good books recommend good third party software and not to rely just on MS).
Surely Microsoft should make sure its upgrades work before releasing them and don't cause untold problems?
Surely Microsoft should have some system to help those of us who are not IT wizards, just ordinary folk?
I know this may sound a little extreme but I think if you make yourself a new profile on your computer you will see your problems solved. I was having the same problems as you with passwords not being retained. I found out quite by accident when I typed a subject into the Settings Search Bar and it kept saying nothing found after sitting searching for it that that I had a corrupted user profile. I made a new profile and the search worked in the Settings App. So I took a little time and made myself a new user profile with admin privileges, moved my old profile data to my new one and I still used my same MS Account. Now when you do this it will be like starting over but setting up your new account will be quite easy if you have things synced and your Store Apps will still be there in the store and you can just reinstall them. Several days later I found out that my saved password were still visible in Edge after I had signed out and restarted my computer which usually they would disappear. It seems as though some profiles became corrupted from one of the updates. There has been numerous reports filed about the saved passwords problem. Personally I use Firefox as my default and since that is not a chromium based browser my saved passwords were not affected but still I had a corrupt profile and had to create a new one. There will be people here that will have you chasing ghosts to fix it when it can be fixed with just a little time and patience. Now to say your profile is corrupt I can't but I would at least create a new profile without removing the profile you have and just see if your problems are corrected and if they are then the choice is yours to keep the new profile that works and redo your desktop and settings to your liking or keep your old profile. I am just telling you what I did and how I solved mine.
Cheers and Good Luck
BTW The 2004 update was full of problems to begin with and that has been documented in numerous forums about it. That update or some of the updates that was deployed to fix all the numerous problems 2004 had must have corrupted some user profiles. There were users who used Windows Defender had the same problem of password not being saved. Blaming third party antivirus software is nothing but a deflection from the real problem/problems which was Microsoft by deploying a faulty problem ridden 2004 update which many forums called a disaster before it was ready. If it were third party antivirus software then what didn't this problem show up before the 2004 update and why is it no longer showing up after creating a new profile. Why did the problem show up in chromium based browsers only and not Firefox, IceDragon and TOR browsers. There is no way will I ever let Windows Defender alone protect my computer from viruses and malware as that in itself has problems of not catching everything but that is my opinion. I will keep what I am using and have been using for many years (Norton 360) with no problems to protect my computer and free Malwarebytes scanner if I need it which I never have. There are many websites that compare antivirus and anti-malware programs so a user can select what they feel is right for them. Like to old saying "you get what you pay for."
- since the so-called upgrade 2004 saved passwords for Outlook and Edge are no longer available or working.
I'll say again: problems with retaining sensitive data written to disk are often caused by third-party security software, which has to be adapted to every change in the operating system. Providers of this sort of software are not always quick to adapt their offerings in response to major platform updates. Since only some users are affected by the problem you're facing, its cause must lie with the hardware or (most probably) software configuration of the affected machines.
I would start by disabling any third-party security program to see if there's any improvement, followed by complete uninstallation of the software if things don't get better.
Both of the other posters in this thread complained of the same problem with retaining credentials within the browser, both are using third-party security software, and both suffered a corruption of their user profiles on upgrading to Windows 10 v.2004. Are you perhaps in the same boat?