360 videos in WMR not working

Anonymous
2020-08-02T21:06:31+00:00

Hello,

I'm having issues with the new Microsoft edge playing 360/vr videos in WMR. First of all, to get an option to play vr video I have to go through that app "360 videos" in the cliff house. Finding a 360 video via youtube in edge directly doesn't work because the goggle icon on the bottom of the screen is missing. However, if I start any of the offered 360 videos via the cliff house 360 video app, that opens youtube video in the edge, and now the goggle icon is present. This allows me to play VR videos, but really this doesn't work either because the videos are very choppy. I did not have this issue prior to the new edge installation. I'm using Samsung Odyssey+. Any suggestions to solve this issue?

Microsoft Edge | Audio and video playback | Windows 10

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Anonymous
2021-06-14T15:49:30+00:00

After looong trial and error,.....

Start with a reboot, Googles HDMI connected, USB disconnected (after completed boot),....plug in Goggles (USB), .......

Make sure Mixed Reality Portal NOT running and controllers are not connected to your computer (bluetooth)

On Desktop, run Microsoft Edge> go to youtube select a 360 video, you'll see the Goggle Icon , click it to enter VR,

now Mixed Reality Portal will start, ....put on your Goggles and enjoy the video.

After that you can select any other 360 video and it will work as long as all control stays with the desktop.

REPEAT:

All control has to stay with the desktop, otherwise it will not work.

Controllers have to stay disconnected, otherwise it will throw you back into the Cliff House

Hope this helps, and please,.....Microsoft,.....GET IT FIXED !!!

My setup:

Samsung Odyssey+

Win 10 v21H1 (Os Build 19043.1055), i7-9750H, Nvidia RTX 2060, 32GB

(All latest Drivers)

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  1. Anonymous
    2021-06-14T23:14:31+00:00

    Hello everyone, apologies for all of issues you are experiencing with WebXR and 360 videos. We're actively investigating these issues and will put out a fix as soon as possible.

    It sounds like there are a couple of different behaviors that are being observed, which is likely due to different headsets or computer hardware. In order to help narrow down each of the causes and ensure each issue is addressed, can you all please provide the following information if you haven't already? Knowing the exact setup will help us reproduce the behavior you're experiencing.

    - Name of VR Headset: ____

    - Which VR Controllers attached (if any): ____

    - Number of GPUs installed in your computer, and which ones: ____

    In Microsoft Edge, navigate to edge://system to get this information:

    - Edge version: ____

    - 360 viewer version (expand 'extensions' to see this version number): ____

    - Search for "Apps & Features" in the Windows start menu and open the first result. Find "OpenXR for Windows Mixed Reality", click "Advanced Options", and paste the version here (Should be something like 106.xxxx.xxxxx.x): ____

    - Do you have SteamVR installed? ____

         - If so, please provide the value of this registry key on your machine: [HKEY_LOCAL_MACHINE\SOFTWARE\Khronos\OpenXR\1]

    In Microsoft Edge, navigate to Immersive VR Session (immersive-web.github.io) and click "Enter VR".

    - What behavior do you experience? (for example, black screen with four spinning dots, black screen and then quickly back to the cliff house, "VR Not Found" is displayed, or some other behavior): ____

    • If you have controllers connected, please turn off and disconnect them, restart Edge, and repeat. Do you still experience issues? ___Yes/No___

    Thank you,

    -Patrick

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  2. Anonymous
    2021-06-15T03:26:13+00:00

    Name of VR Headset: samsung HMD Odyssey+

    - Number of GPUs installed in your computer, and which ones: ASUS 1080ti display card

    In Microsoft Edge, navigate to edge://system to get these information:

    - Edge version: 91.0.864.48

    - 360 viewer version (expand 'extensions' to see this version number): Version 2.2.0

    (download link) https://www.microsoft.com/zh-hk/p/360-viewer/9nbb1023slzf?SilentAuth=1&wa=wsignin1.0&activetab=pivot:overviewtab

    - Search for "Apps & Features" in the Windows start menu and open the first result. Find "OpenXR for Windows Mixed Reality", click "Advanced Options", and paste the version here (Should be something like 106.xxxx.xxxxx.x): DONT KNOW

    - Do you have SteamVR installed? YES

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  3. Anonymous
    2021-06-15T10:00:23+00:00

    Hi Patrick

    Thank you for your quick reply,......

    Here are the results you asked for:

    My setup:

    Samsung Odyssey+

    Original Samsung Odyssey+ Controllers

    Win 10 v21H1 (Os Build 19043.1055), Lenovo Legion i7-9750H, Nvidia RTX 2060, 32GB

    (All latest Drivers)

    Microsoft Edge: Version 91.0.864.48 (Official build) (64-bit)

    openXR: version 106.2105.21002.0

    Steam installed: Yes

    360 Viewer: Version 2.3.5.0

    Behavior: 4 spinning dots, after about 3-5 seconds then a quick VR keyboard , then back to the Cliff House (no msg displayed)

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  4. Anonymous
    2021-06-15T11:25:19+00:00

    same problem here

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