360 videos in WMR not working

Anonymous
2020-08-02T21:06:31+00:00

Hello,

I'm having issues with the new Microsoft edge playing 360/vr videos in WMR. First of all, to get an option to play vr video I have to go through that app "360 videos" in the cliff house. Finding a 360 video via youtube in edge directly doesn't work because the goggle icon on the bottom of the screen is missing. However, if I start any of the offered 360 videos via the cliff house 360 video app, that opens youtube video in the edge, and now the goggle icon is present. This allows me to play VR videos, but really this doesn't work either because the videos are very choppy. I did not have this issue prior to the new edge installation. I'm using Samsung Odyssey+. Any suggestions to solve this issue?

Microsoft Edge | Audio and video playback | Windows 10

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Anonymous
2021-06-14T15:49:30+00:00

After looong trial and error,.....

Start with a reboot, Googles HDMI connected, USB disconnected (after completed boot),....plug in Goggles (USB), .......

Make sure Mixed Reality Portal NOT running and controllers are not connected to your computer (bluetooth)

On Desktop, run Microsoft Edge> go to youtube select a 360 video, you'll see the Goggle Icon , click it to enter VR,

now Mixed Reality Portal will start, ....put on your Goggles and enjoy the video.

After that you can select any other 360 video and it will work as long as all control stays with the desktop.

REPEAT:

All control has to stay with the desktop, otherwise it will not work.

Controllers have to stay disconnected, otherwise it will throw you back into the Cliff House

Hope this helps, and please,.....Microsoft,.....GET IT FIXED !!!

My setup:

Samsung Odyssey+

Win 10 v21H1 (Os Build 19043.1055), i7-9750H, Nvidia RTX 2060, 32GB

(All latest Drivers)

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  1. Anonymous
    2021-09-23T18:07:01+00:00

    Hi MichaelAntonios,

    Can you check edge://settings and make sure the "Hareware Acceleration" feature is turned on?

    And if it is, can you try out some WebXR experiences that are not Youtube video. Like this one: https://moonrider.xyz/ ?

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  2. Anonymous
    2021-09-23T22:00:12+00:00

    Hi Phu Le

    I can confirm that Hardware accecleration is already turned on

    Playing the link video you provided works in VR but this is not a YouTube VR

    The sample youtube video that I'm trying to watch is this https://www.youtube.com/watch?v=hNAbQYU0wpg&t=46s

    This is not working. At times I get the 4 spinning balls. Other times I get a message "Page is not responding"

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  3. Anonymous
    2021-09-23T22:47:20+00:00

    Not sure if this helps in finding the cause, but I started Canary and noticed a message that it got updated. Tried a Youtube VR video and I got the 4 balls again :( Tried the standard and Dev versions, also the 4 balls.

    Then I restarted my pc and the videos work again.

    I played a couple of VR games before the reset, I'll try to find out if one of these is causing Edge not to work correctly anymore.

    Not that a specific game would cause this, but maybe it can help determine if SteamVR or something leaves something in the memory after exiting that is causing the 4 spinning balls after that in Edge :-/

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  4. Anonymous
    2021-09-24T00:19:30+00:00

    Hi Warrie

    I can at times (roughly 1 in 10 times) get the video to work on the normal Edge. Most times I get the 4 bouncing ball or the message "Page is not responding".

    Problem is I can't determine the trigger/cause why it works in 1 scenario and not then other!

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