360 videos in WMR not working

I'm experiencing same issues as described in this thread. When in Mixed Reality (Cliff House) open Edge and navigate to a website that has the mixed reality icon, when you click on the video, the VR video attempts to play, you get the kaleidoscope affect like its taking you into the VR video, you get the spheres start circling, then it crashes and kicks you back to the Cliff House.

I don't understand what Edge Canary is.

- Name of VR Headset: Samsung Odyssey Plus

- Which VR Controllers attached (if any): Samsung Odyssey Plus

- Number of GPUs installed in your computer, and which ones: 1, GTX 1660 Ti

- Edge version: 91.0.864.64

- 360 viewer version (expand 'extensions' to see this version number): version 2_4_8

- Search for "Apps & Features" in the Windows start menu and open the first result. Find "OpenXR for Windows Mixed Reality", click "Advanced Options", and paste the version here (Should be something like 106.xxxx.xxxxx.x): 106.2105.21002.0

- Do you have SteamVR installed? Yes

     - If so, please provide the value of this registry key on your machine: [HKEY_LOCAL_MACHINE\SOFTWARE\Khronos\OpenXR\1] Not sure what you mean.

In Microsoft Edge, navigate to Immersive VR Session (immersive-web.github.io) and click "Enter VR".

- What behavior do you experience? (for example, black screen with four spinning dots, black screen and then quickly back to the cliff house, "VR Not Found" is displayed, or some other behavior): As described above. I am in the cliff house, i open Edge, I navigate to the address, I click enter VR, I get the kaleidoscope affect like it's taking me into the VR video, I get a quick blip of white spheres circling, I get a half second of seeing a solar system and then it crashes and kicks me back out into the cliff house, edge is still open but it is greyed out and my cursor is showing a half moon and a couple zz's and it opens up my virtual keyboard.

• If you have controllers connected, please turn off and disconnect them, restart Edge, and repeat. Do you still experience issues? No. Loads correctly.

As a further test, if I leave the controllers off and test by navigating to a site with VR video, it attempts to load as described above, then crashes to grey screen and says page is not responding.

Do you have a solution? Thanks.

sounds like same issue I have,

controls = no see content

see content = no controllers

so not able to use.

when I go to the test I just get the 4 dots spinning

N. R.N. - Glad to hear things are working as expected except with formatting issues with some YouTube 360 videos. We're currently investigating this issue and will release a fix as soon as possible.

Archer Six and Warrie - Can you see if hardware acceleration is enabled in Edge? You can see this by:

1. Click the "..." at the top right of Edge
2. Click "Settings"
3. In the "Search settings" box on the left hand side, search for "hardware acceleration"
4. Ensure "Use hardware acceleration when available" is turned on.
5. Restart Edge and try VR and 360 videos.

markberglund and MonkeyBastard - the issues with the controllers and Odyssey+ has been fixed in the latest Edge Canary version. Edge Canary is a preview build that has new releases every day containing the latest code. You can download it here: Download Microsoft Edge Insider Channels, but please note that Canary is not as stable as the release version you are currently using. The fix is in version 93.0.943.0 or later. This will be pushed to the release build in a future update.

Hi Patrick T,

I've confirmed hardware acceleration was on in Canary Edge when I was experiencing the four spinning dots issue.

I've also tried with controllers on and off. I've also tried both "power saving" and "high performance" options in Windows graphic settings.