360 videos in WMR not working

Anonymous
2020-08-02T21:06:31+00:00

Hello,

I'm having issues with the new Microsoft edge playing 360/vr videos in WMR. First of all, to get an option to play vr video I have to go through that app "360 videos" in the cliff house. Finding a 360 video via youtube in edge directly doesn't work because the goggle icon on the bottom of the screen is missing. However, if I start any of the offered 360 videos via the cliff house 360 video app, that opens youtube video in the edge, and now the goggle icon is present. This allows me to play VR videos, but really this doesn't work either because the videos are very choppy. I did not have this issue prior to the new edge installation. I'm using Samsung Odyssey+. Any suggestions to solve this issue?

Microsoft Edge | Audio and video playback | Windows 10

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Anonymous
2021-06-14T15:49:30+00:00

After looong trial and error,.....

Start with a reboot, Googles HDMI connected, USB disconnected (after completed boot),....plug in Goggles (USB), .......

Make sure Mixed Reality Portal NOT running and controllers are not connected to your computer (bluetooth)

On Desktop, run Microsoft Edge> go to youtube select a 360 video, you'll see the Goggle Icon , click it to enter VR,

now Mixed Reality Portal will start, ....put on your Goggles and enjoy the video.

After that you can select any other 360 video and it will work as long as all control stays with the desktop.

REPEAT:

All control has to stay with the desktop, otherwise it will not work.

Controllers have to stay disconnected, otherwise it will throw you back into the Cliff House

Hope this helps, and please,.....Microsoft,.....GET IT FIXED !!!

My setup:

Samsung Odyssey+

Win 10 v21H1 (Os Build 19043.1055), i7-9750H, Nvidia RTX 2060, 32GB

(All latest Drivers)

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  1. Anonymous
    2021-07-08T20:54:10+00:00

    So I thought I was using the beta.. but I did not know there were separate 'dev' and 'canary' version.
    In my testing I was using the dev version.

    So I just installed Canary. Hardware acceleration on. Good news is that the video isn't choppy anymore on my desktop.
    Bad news is that I still get 4 spinning balls with my G2.

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  2. Anonymous
    2021-07-08T19:46:15+00:00

    Since the code for the fix was just merged into Edge a couple of weeks ago, it is only currently available in Edge Canary. New code does not get pushed to the version that comes installed on Windows (called the stable release, or what you referred to as "old edge") until the next release cycle to ensure that it is thoroughly tested. Edge 93 is currently scheduled to be released to stable in the beginning of September.

    If you're interested, you can read more about the Edge release cycle here: Microsoft Edge release schedule | Microsoft Docs

    Similar with Chrome, the fix is only in Chrome Canary until their next release cycle, which is scheduled for end of August. Information about their release cycle is here: Chrome Release Cycle (googlesource.com)

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  3. Anonymous
    2021-07-08T16:44:23+00:00

    Ok downloaded new edge but old edge not replaced....

    hardware accel on

    have you tested by turning on controller?

    did all available updates this am and still works ok until controller switched on, still goes to cliff house on chrome, edge crashes and locks.

    will try with canary later

    can we just have old version of edge?, few people use it and old one was just fine, more usability on an un used program is not a benefit. I can see an update uninstall for 7/1/21 update but it is greyed out. Wouldn't that just fix this issue? I do not care about more features or security on a browser I do not use.

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  4. Anonymous
    2021-07-08T10:16:54+00:00

    ......you can get "Canary" from here **** Download Microsoft Edge Insider Channels ****

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