360 videos in WMR not working

Anonymous
2020-08-02T21:06:31+00:00

Hello,

I'm having issues with the new Microsoft edge playing 360/vr videos in WMR. First of all, to get an option to play vr video I have to go through that app "360 videos" in the cliff house. Finding a 360 video via youtube in edge directly doesn't work because the goggle icon on the bottom of the screen is missing. However, if I start any of the offered 360 videos via the cliff house 360 video app, that opens youtube video in the edge, and now the goggle icon is present. This allows me to play VR videos, but really this doesn't work either because the videos are very choppy. I did not have this issue prior to the new edge installation. I'm using Samsung Odyssey+. Any suggestions to solve this issue?

Microsoft Edge | Audio and video playback | Windows 10

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Anonymous
2021-06-14T15:49:30+00:00

After looong trial and error,.....

Start with a reboot, Googles HDMI connected, USB disconnected (after completed boot),....plug in Goggles (USB), .......

Make sure Mixed Reality Portal NOT running and controllers are not connected to your computer (bluetooth)

On Desktop, run Microsoft Edge> go to youtube select a 360 video, you'll see the Goggle Icon , click it to enter VR,

now Mixed Reality Portal will start, ....put on your Goggles and enjoy the video.

After that you can select any other 360 video and it will work as long as all control stays with the desktop.

REPEAT:

All control has to stay with the desktop, otherwise it will not work.

Controllers have to stay disconnected, otherwise it will throw you back into the Cliff House

Hope this helps, and please,.....Microsoft,.....GET IT FIXED !!!

My setup:

Samsung Odyssey+

Win 10 v21H1 (Os Build 19043.1055), i7-9750H, Nvidia RTX 2060, 32GB

(All latest Drivers)

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  1. Anonymous
    2021-06-11T18:08:12+00:00

    Hi Frank, to help us narrow down to see if this is a 360-video issue or WebXR issue in general, can you try out this WebXR experience in the Edge browser to see if you can get it to show correctly in your headset? Immersive VR Session (immersive-web.github.io)

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  2. Anonymous
    2021-06-11T15:54:34+00:00

    There are many people who have the same problem, they have all been updated to the latest version, we have tried all the methods you provided, and the problem still exists

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  3. Anonymous
    2021-06-11T15:50:55+00:00

    Has been updated to the latest version

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  4. Anonymous
    2021-06-11T15:42:24+00:00

    Sorry for the delayed response. Do you mind sharing some details of what you're observing, to make sure I chase down the correct symptoms? Edge version # would also be useful.

    Thanks

    Arvind

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