360 videos in WMR not working

Anonymous

Hello,

I'm having issues with the new Microsoft edge playing 360/vr videos in WMR. First of all, to get an option to play vr video I have to go through that app "360 videos" in the cliff house. Finding a 360 video via youtube in edge directly doesn't work because the goggle icon on the bottom of the screen is missing. However, if I start any of the offered 360 videos via the cliff house 360 video app, that opens youtube video in the edge, and now the goggle icon is present. This allows me to play VR videos, but really this doesn't work either because the videos are very choppy. I did not have this issue prior to the new edge installation. I'm using Samsung Odyssey+. Any suggestions to solve this issue?

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Anonymous

After looong trial and error,.....

Start with a reboot, Googles HDMI connected, USB disconnected (after completed boot),....plug in Goggles (USB), .......

Make sure Mixed Reality Portal NOT running and controllers are not connected to your computer (bluetooth)

On Desktop, run Microsoft Edge> go to youtube select a 360 video, you'll see the Goggle Icon , click it to enter VR,

now Mixed Reality Portal will start, ....put on your Goggles and enjoy the video.

After that you can select any other 360 video and it will work as long as all control stays with the desktop.

REPEAT:

All control has to stay with the desktop, otherwise it will not work.

Controllers have to stay disconnected, otherwise it will throw you back into the Cliff House

Hope this helps, and please,.....Microsoft,.....GET IT FIXED !!!

My setup:

Samsung Odyssey+

Win 10 v21H1 (Os Build 19043.1055), i7-9750H, Nvidia RTX 2060, 32GB

(All latest Drivers)

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115 additional answers

Anonymous

2021-07-07T18:36:36+00:00

I have an Odyssey + and it works if I do not turn on the controllers. (useless)

If controller turned on, flashes to content and then drops to WM home, I have to WIN/Y to gain keyboard and mouse.

Same with all browsers, even if started with steam VR

updated all drivers and related software, no change.

Works fine with local content only has problem with web based movies and games

Worked fine until recently, thank you Microsoft for the un needed and un wanted update.
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Anonymous

2021-07-07T17:15:58+00:00

I'm still experiencing the four spinning dots. I'm using an Acer WMR headset. Am I doing something wrong or is this issue still occurring on all but Odyssey headsets?
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Anonymous

2021-07-06T22:58:08+00:00

Hi everyone, the fix for the Samsung Odyssey+ has been released in the latest version of Microsoft Edge Canary. Please ensure the version is 93.0.943.0 or greater and try some 360 videos on YouTube, as well as WebXR pages such as Cube Sea (immersive-web.github.io). Let me know if you are still running into issues.

markberglund, this should fix the issues you are running into as well, on both the latest version of Edge Canary as well as Chrome Canary.

Warrie, we are still investigating the issues you are running into with the G2 Reverb, thank you for your patience.
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Anonymous

2021-07-02T06:13:55+00:00

I am having the same problem with the Odyssey + headset and do not use edge, will your fix work with all browsers as the problem is not just edge users.

worked fine before updates

using chrome, problem only on web based content.

on one PC I get video if controller off, but goes to home if controller started,

other PC I get the dots, quick flash sometimes home makes no difference if controller on.

on a side note can you add a "turn off home" button.

(mouse and keyboard controls would be nice)
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