New Microsoft Edge freezing intermittently forcing restart

Anonymous
2020-06-28T20:53:09+00:00

The new Edge browser will occasionally freeze. When this happens there is no screen control and ending the Edge process using the task manager closes the browser window bur does not release all the resources forcing me to restart the PC. This can happen on a webpage or when watching videos. Is this a known problem and has anyone else experienced this and found a solution? I am running Windows 10 with the 2004 update installed, have no problems with other applications and no freezing when using Firefox or Chrome

Microsoft Edge | Browser crashes or stops working | Windows 10

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  1. Anonymous
    2022-06-26T01:09:17+00:00

    You can google it. Here is one link: How to Disable Hardware Acceleration on Windows 10 (softwarekeep.com)

    It really fixed my problem. Others said the solution did not work for them. So I guess this is not a fix all solution.

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  2. Anonymous
    2022-06-26T01:12:21+00:00

    Update: This is end of June. The freeze completely stopped. Others claimed that the solution did not work for them. So this may not be a fix all solution.

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  3. Anonymous
    2022-09-11T19:17:17+00:00

    It's September 2022 and I'm having the same issue.

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  4. Anonymous
    2022-09-12T19:02:41+00:00

    My problem went away at the beginning of the summer with one of MS updates. I suggest updating edge, the OS and your system bios to all the latest versions.

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  5. Anonymous
    2022-10-09T01:53:11+00:00

    Even 'Method 4: Reset Edge' hangs. What junk this software is.

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