New Microsoft Edge freezing intermittently forcing restart

Anonymous
2020-06-28T20:53:09+00:00

The new Edge browser will occasionally freeze. When this happens there is no screen control and ending the Edge process using the task manager closes the browser window bur does not release all the resources forcing me to restart the PC. This can happen on a webpage or when watching videos. Is this a known problem and has anyone else experienced this and found a solution? I am running Windows 10 with the 2004 update installed, have no problems with other applications and no freezing when using Firefox or Chrome

Microsoft Edge | Browser crashes or stops working | Windows 10

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

84 answers

Sort by: Newest
Most helpful Newest Oldest
  1. Anonymous
    2022-02-10T13:03:09+00:00

    The problem has been long gone with a previous update to Edge.

    Was this answer helpful?

    0 comments
  2. Anonymous
    2022-02-10T12:52:48+00:00

    I installed the latest update, it did not make the problem worse, but did not fix it either. I am not trouble shooting it, just waiting for a fix. I am curious, you want MS to rollback the latest update, did you have problems before the update like I have had?

    Was this answer helpful?

    0 comments
  3. Anonymous
    2022-02-10T08:39:14+00:00

    For me it freezes video when using MS Teams video conference in the Edge browser (which I use a lot these days).

    I can't end the call and have to close the tab or even the whole browser.

    MS: please roll back your last update!!!

    Was this answer helpful?

    0 comments
  4. Anonymous
    2022-01-10T11:40:53+00:00

    For me, it always happens when I'm watching a video full screen while using my Bluetooth headphones. The Headphones stop working 3/4 into the video then Edge just freezes and can't be closed.

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments
  5. Anonymous
    2021-12-29T00:19:15+00:00

    same problem, edge just closes without input from me. have to open it and start over.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments