New Microsoft Edge freezing intermittently forcing restart

Anonymous
2020-06-28T20:53:09+00:00

The new Edge browser will occasionally freeze. When this happens there is no screen control and ending the Edge process using the task manager closes the browser window bur does not release all the resources forcing me to restart the PC. This can happen on a webpage or when watching videos. Is this a known problem and has anyone else experienced this and found a solution? I am running Windows 10 with the 2004 update installed, have no problems with other applications and no freezing when using Firefox or Chrome

Microsoft Edge | Browser crashes or stops working | Windows 10

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

84 answers

Sort by: Newest
Most helpful Newest Oldest
  1. Anonymous
    2022-03-29T13:09:03+00:00

    thank you for your answer. Microsoft - kind of - does the same thing, sometimes it restarts within a minute or 2 and continues where it left off. Other times I have to alt/control/delete, etc. I'm up with my updates but it has not been fixed by Microsoft. I would switch to Google but I'm using Microsoft editor a lot while writing in French. Let's hope Microsoft fixes it because there should have been a fix after more than 2 years of complaints. Thanks again

    Was this answer helpful?

    0 comments
  2. Anonymous
    2022-03-28T22:42:14+00:00

    It must be a different problem as the problem had was resolved with a Microsoft update.

    Was this answer helpful?

    0 comments
  3. Anonymous
    2022-03-28T21:42:26+00:00

    The post is nearly 2 years old and yes, the problem is still NOT fixed. I am running Window 11 on a new Dell desktop. What I experienced is a little different. The Edge seemed frozen. But it actually is still running, and after 30 seconds or so, it would come back, always, which is of course still very annoying. And when it came back, it did not continue on from the point where it froze, if I was watching a video clip. It reloaded the clip and started over.

    If this problem does not go away soon, I am switching to Firebox.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  4. Anonymous
    2022-03-23T13:30:03+00:00

    I followed the steps per yr message, but it didn't correct the problem. It even seems that the freeze time has increased from 1 or 2 seconds to almost one minute. I don't want to go to Goggle, I'm too used to Microsoft but I guess I'll have to. With so many complaints, from so many users, shouldn't Microsoft have a fix that would definitively eliminate this problem?

    Was this answer helpful?

    0 comments
  5. Anonymous
    2022-03-22T00:56:06+00:00

    My issues went away with an update a month or so ago.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments