While watching videos the computer shuts down!

Anonymous

When I am watching videos on YouTube or Rumble my computer will shut down and I have to reboot and resume and many times the computer will shut down again. Why!

I am using Windows 7 with Edge.

Thanks!

CarrmasDad2

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49 answers

Anonymous

2021-06-07T13:39:38+00:00

Hi, Jerico,

This is what I now have after the reboot.

Before I had one line of copy that talked about shutting down on videos, I wish I had saved a shot of that! If I have the problem again I will save it for sure!!!

I will try to watch a video in a few minutes, and I will let you know!

Sure appreciate you!!!!

CarrmasDad2
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Anonymous

2021-06-07T13:41:37+00:00

Hi CARRMAS -

Thanks for the update. Got it, please observe your computer, will wait for the update.

Regards,

Jerico T.
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Anonymous

2021-06-07T17:48:05+00:00

Hi Jerico,

I saw a hour +- a few min. worked great, and started another video, and it shut me off, it was a YouTube video, the first one was a Rumble video.

I think the clips show what services are in Task Manager. What now Teach?

Thanks!

CarrmasDad2
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Anonymous

2021-06-08T00:27:33+00:00

Hi CARRMAS -

Thanks for the update. I see, have you tried now the 2nd or 3rd method I provided you? If not, please try to do so while I analyze the screenshot that you provided.

Regards,

Jerico T.
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Anonymous

2021-06-08T01:19:17+00:00

Hi Jerico,

2nd or 3rd method

2nd method, I have the most current drivers!

3rd method, I have not done yet, but I will!

On my past reply I had not clue as to what to disable, Sorry!

Thanks

CarrmasDad2
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