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I downloaded and set up the new Microsoft Edge browser this morning. I meticulously went through all the settings, ensuring i have it set up the same as what was currently in Edge - no issues there.
However, on clicking the shortcuts saved in Edge to go to my various content sites, I realised none of them can play video content. I have favourites saved for: YouTube, Amazon Instant Video (Prime Video), Netflix, BBC, PinkBike (videos embedded from YouTube normally). BBC videos play, but have no sound. None of the others work at all - they all come up with their own error codes!
I haven't changed anything on my PC. I was watching Netflix, saw the recommendation for 'New Edge', paused my video and installed it. When i went to re-open Netflix and continue, that's when I first realised there was an issue. I tried testing the issue in the Android app, but Edge opens the appropriate app rather than running it it's browser - so I can't yet comment on the Android app version of 'new' Edge.
Microsoft,
Please have a look at this soon. Do you have any settings somewhere that I have missed? I came to Edge from Chrome, as you have made some great improvements. I will have to go back if i can't play video though.
Regards,
Dave
Uodate: Jun 2020
I gave edge another try a couple of months ago and I can now watch everything from YouTube content, Netflix and amazon video. I haven't changed any settings, it just works now. Edge has been updated a couple of times and I wonder if there is anything that was included to fix this issue. Not sure, but it works now, so I'll be using it as a browser again.
Managing media playback issues and settings in Microsoft Edge on Windows 10
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Thank you! Method 3 worked for my laptop....finally!
Method 3: Disable Hardware Acceleration
Open Microsoft Edge, click on Ellipses(…), select Settings >System>Turn off “Use hardware acceleration when available”
You should also allow third party cookies. For example, Google Classroom videos don't open/play, if Microsoft Edge has blocked Third-Party Cookies.
edge://settings/content/cookies?search=cookies
Unblock third-party cookies.
This problem has started on my pc (not my newer laptop) in just the last few days- I've tried all the recommendations listed above and nothing has solved it. Videos generally do not play or take several seconds to a minute to finally play. Same issue with youtube, vimeo, facebook, miscellaneous websites...
All work on Chrome but not edge
Hey Chris, I finally got Edge to play everything. I am not sure exactly what fix did it but there where only a a couple of things I did. I reset my desktop to a earlier time and re installed the latest updates. By now you probably figured it out (I still kept Chrome on my PC just in case).
Thank you, that was the whole problem trying to watch videos on NFL.com and some official sports sites like Atlantafalcons.com.
Fixed all my issues, thanks again.