New Edge browser can't play videos

Anonymous
2020-02-26T10:39:00+00:00

I downloaded and set up the new Microsoft Edge browser this morning. I meticulously went through all the settings, ensuring i have it set up the same as what was currently in Edge - no issues there.

However, on clicking the shortcuts saved in Edge to go to my various content sites, I realised none of them can play video content. I have favourites saved for: YouTube, Amazon Instant Video (Prime Video), Netflix, BBC, PinkBike (videos embedded from YouTube normally). BBC videos play, but have no sound. None of the others work at all - they all come up with their own error codes!

I haven't changed anything on my PC. I was watching Netflix, saw the recommendation for 'New Edge', paused my video and installed it. When i went to re-open Netflix and continue, that's when I first realised there was an issue. I tried testing the issue in the Android app, but Edge opens the appropriate app rather than running it it's browser - so I can't yet comment on the Android app version of 'new' Edge.

Microsoft,

Please have a look at this soon. Do you have any settings somewhere that I have missed? I came to Edge from Chrome, as you have made some great improvements. I will have to go back if i can't play video though.

Regards,

Dave

Uodate: Jun 2020 

I gave edge another try a couple of months ago and I can now watch everything from YouTube content, Netflix and amazon video. I haven't changed any settings, it just works now. Edge has been updated a couple of times and I wonder if there is anything that was included to fix this issue. Not sure, but it works now, so I'll be using it as a browser again.

Microsoft Edge | Audio and video playback | Windows 10

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  1. Anonymous
    2020-09-05T11:20:09+00:00

    I've tried all of the above several times, and still cannot view video on Netflix or AMazon Prime Video.  Youtube is fine, no issues.  I get the audio on all of them, but a black screen.  Oddly enough, you can hover over the timeline indicator and see the video in the small thumbs, but not on the main screen. I had to switch back to Chrome some time ago.

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  2. Anonymous
    2020-09-05T11:28:05+00:00

    We would appreciate it, I'd like very much to use Edge, but not if I have to switch browsers just to play video....on Netflix & Prime.

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  3. Anonymous
    2020-09-05T11:29:16+00:00

    Correction:  Youtube works fine.

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  4. Anonymous
    2020-09-05T21:03:51+00:00

    Cheers Toby - I didn't know about this setting but when I looked, it was set to balanced anyway. I'll keep looking. It's a shame Microsoft have left such an important part of web browsing to be so complicated. It just pushes users to Chrome.

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  5. Anonymous
    2020-09-05T22:05:20+00:00

    FIOS tv gives error message when I click 'watch' on any movie /news channel/weather...anything......error message is ' DRM: no license server URL specified!'. FIOS tv works ok on chrome and Firefox but not on Edge.

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