New Microsoft Edge wont play HDR videos in YouTube

Anonymous
2020-01-17T10:02:19+00:00

As the title describes, I cannot play/ see HDR YouTube videos - the option is not available any more from the resolution selection.

With previous Edge (prior to 15/01/2020) I could and I could also choose a higher resolution from my screen's native one.

I would like to point out also, that neither Chrome and Firefox provide such option - I really cannot understand why but my issue here is with Edge.

Yes, my screen is HDR capable.

I would highly appreciate any help into solving this matter.

Thank you in advance!

Microsoft Edge | Audio and video playback | Windows 10

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  1. Anonymous
    2020-01-30T09:08:56+00:00

    Hi,

    Thank you for writing to Microsoft Community Forums.

    We understand your concern as you are unable to play/view HDR videos on YouTube using the new Edge browser. In order to get clarity and to assist you accordingly, please reply with the answers to the questions below.

    • What is the Windows 10 version and Build installed? (Type winver in Windows search/Run command)
    • What is the make and model of the PC and the display?
    • Please provide us the screen shot of the HDR video playing in YouTube webpage and the changes you make in the settings of the video. (Please follow the steps mentioned in the screenshot posted by Shawn ‘Cmdr’ Keene on Oct 2, 2015 to post the screenshots.) Do not share any personal information in the screenshots.
    • What is the Microsoft Edge version installed on the PC?

    Steps to find the Microsoft Edge version

    Legacy version of Microsoft Edge

    1. Open Microsoft Edge.
    2. Select Settings and more … in the upper-right corner, and then select Settings.
    3. Look for your version under About this app.

    The new Microsoft Edge

    1. Open Microsoft Edge.
    2. Select Settings and more … in the upper-right corner, and then select Settings.
    3. Click on About Microsoft Edge in the lower left.
    4. Look for your version number. (version should be 78.0.x or later)

    We await your response for further investigation.

    Aditya Roy

    Microsoft Community – Moderator

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  2. Anonymous
    2020-02-16T05:43:32+00:00

    same here . last year 'HDR' youtube videos would work on my asus monitor but not now.  same as google chrome, it only streams in 'sdr' in 4k up to 8k , BUT NOT HDR.

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  3. Anonymous
    2020-03-02T13:07:10+00:00

    I recently noticed that issue. The previous (legacy) edge was showing hdr option, but this new one (because of the new engine?) don't show HDR. BUT I can watch the Netflix HDR content on the new one.

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  4. Anonymous
    2020-03-03T06:42:24+00:00

    I recently noticed that issue. The previous (legacy) edge was showing hdr option, but this new one (because of the new engine?) don't show HDR. BUT I can watch the Netflix HDR content on the new one.

    dont have netflix,  but i have an issue where the hdr will work on youtube videos is i use the default' in chrome://flags .

    HOWEVER when taking off default and using the other options i get a greyed out chrome browser and no hdr.

    When i got my monitor i took into account that this was a 'new' thing, however 3 years later and we still have these types of issues is a bit silly.  i watch hdr videos, but not all the time

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  5. Anonymous
    2020-03-08T15:26:14+00:00

    I can`t play Netflix HDR over new edge, but it can play at old one

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