Profile picture in new Microsoft Edge won't update

Anonymous
2020-02-29T19:50:56+00:00

The new Microsoft Edge won't update my profile picture; it is still using an old one.

Steps that I have taken:

1.  I have updated the picture twice online in my Microsoft account.

2.  I have deleted the old picture from both of my Windows 10 systems.

3.  I have deleted my Edge profile several times.

4.  I have uninstalled and reinstalled Edge.

Nothing that I have done seems to help. Would like to know if this is a bug or something else is going on.

Microsoft Edge | Profile, sync, and sign in | Windows 10

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  1. Anonymous
    2020-06-23T10:54:14+00:00

    I've experienced the same problem.  I have 2 microsoft accounts and although the photo appears correctly in the Microsoft account, Edge is not updating.  It's been 2 days, I've cleared out every file I know possible and tried a few suggestions in this chain.

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  2. Anonymous
    2020-06-23T21:08:22+00:00

    ... although the photo appears correctly in the Microsoft account, Edge is not updating.  

    Try this:

    1. Click on Settings and more ⋯ and then on ⚙ Settings.
    2. On the Your profile page that opens, click Sign out.
    3. Close down all instances of the browser and check in Task Manager (Ctrl-Shift-Escape) that msedge.exe is no longer running.
    4. Copy this black line:

    "%localappdata%\Microsoft\Edge\User Data\Default" 5. Press Windows key + R to open a run box, press Ctrl-V to paste what you copied into the box and press Enter.  This should open the folder containing all the user data for your default profile. 6. Look for the file called Edge Profile Picture.pngand delete it if it exists. Close File Explorer when you're finished. 7. Re-launch Edge and now sign in again. This should cause the browser to fetch a fresh, current copy of the Microsoft Account profile picture.

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  3. Anonymous
    2020-06-29T20:24:27+00:00

    The followings work for me:

    1. Go to C:\Users<username>\AppData\Local\Microsoft\Edge\User Data\Default
    2. Create a image file with your profile picture, name it as "Edge Profile Picture.png" if it doesn't exist. 

    I thought I'd found my solution, since nothing else worked.  I did just as suggested and the image in the folder is the one I want (and which is associated with my MS account). I deleted the cache and restarted Edge.  Same old picture. Oh, well. 

    UPDATE: Fixed.  I had to stop all Edge processes and sign off then restart... all's good.

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  4. Anonymous
    2020-06-30T00:25:48+00:00
    1. Sign out account in windows account
    2. Go to Settings in Microsoft Edge
    3. Select tab Profiles
    4. Your Personal Profile should be error
    5. Add Profile
    6. Sign in with your personal account
    7. After sign in it will create a new personal profile (Personal 2)
    8. Remove your first personal profile
    9. Edit Personal 2 name if you want

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  5. Anonymous
    2020-07-10T07:40:47+00:00

    I have the same error,.

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