Profile picture in new Microsoft Edge won't update

Anonymous
2020-02-29T19:50:56+00:00

The new Microsoft Edge won't update my profile picture; it is still using an old one.

Steps that I have taken:

1.  I have updated the picture twice online in my Microsoft account.

2.  I have deleted the old picture from both of my Windows 10 systems.

3.  I have deleted my Edge profile several times.

4.  I have uninstalled and reinstalled Edge.

Nothing that I have done seems to help. Would like to know if this is a bug or something else is going on.

Microsoft Edge | Profile, sync, and sign in | Windows 10

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

62 answers

Sort by: Oldest
  1. Anonymous
    2020-05-21T11:19:26+00:00

    That's really helpful, thanks. If you have more than one profile, work and home say you have to change the pictures in each profile.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  2. Anonymous
    2020-05-21T11:39:50+00:00

    What helped me is I just signed out of my account in the browser and then signed in again. :) 

    YES! So Simple. Thank you :)

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  3. Anonymous
    2020-06-06T00:06:36+00:00

    Yesterday I updated my Profile Picture for my numerous accounts, and while mainly a painless process I encountered this same issue on my instance of Edge. MSA profile pictures system is all over the place since I had to manually set it into my online account, my Windows laptop and Skype in order for it to be the same, sadly the problem persists on Microsoft Edge (Chromium) where no matter what I've tried to do, the profile pic shown is the old one.

    This is so frustrating since it should be something that just work, it does with Google Chrome I'm not ashamed to say.

    This same issue has been brought by other people in different posts:

    https://answers.microsoft.com/en-us/microsoftedge/forum/all/edge-chromium-browser-profile-picture-issue/a1c02a3a-ea04-4d2b-b6b5-acf3a63c726d

    https://answers.microsoft.com/en-us/microsoftedge/forum/all/profile-picture-synchronization/97ea7d65-990b-4896-b691-52e542b7fd4e

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  4. Anonymous
    2020-06-07T22:57:06+00:00

    Do you have to do something after this, because I successfully changed the picture file, but my old picture is still showing up?

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  5. Anonymous
    2020-06-13T04:57:56+00:00

    The Edge account seems to be synced with Windows account.

    I opened Windows Settings->Accounts->Email & accounts. Remove the account there and the account showed error in Edge. Then sign again in Edge, the picture is updated correctly.

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments No comments