Profile picture in new Microsoft Edge won't update

Anonymous
2020-02-29T19:50:56+00:00

The new Microsoft Edge won't update my profile picture; it is still using an old one.

Steps that I have taken:

1.  I have updated the picture twice online in my Microsoft account.

2.  I have deleted the old picture from both of my Windows 10 systems.

3.  I have deleted my Edge profile several times.

4.  I have uninstalled and reinstalled Edge.

Nothing that I have done seems to help. Would like to know if this is a bug or something else is going on.

Microsoft Edge | Profile, sync, and sign in | Windows 10

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2020-05-11T15:56:30+00:00

    What helped me is I just signed out of my account in the browser and then signed in again. :) 

    That worked for me. I was closing down the browser and reopening it and that wasn't enough. I had to actually sign completely out, then sign back in with that account. That fixed it.

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  2. Anonymous
    2020-05-12T05:20:55+00:00

    I also have the same problem. I signed out, again signed in.

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  3. Anonymous
    2020-05-12T05:46:28+00:00

    I also removed my account, and added it again. Please help.

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  4. Anonymous
    2020-05-12T17:23:19+00:00

    I signed out and then signed back in, within Edge and it worked. I noticed however that my old picture is still in the Word (app). I didn't have time to try and get that fixed but I thought I'd note it here in case others have this problem.

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  5. Anonymous
    2020-05-18T09:44:37+00:00

    Still not updating on May 18th, 2020.

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