Profile picture in new Microsoft Edge won't update

Anonymous
2020-02-29T19:50:56+00:00

The new Microsoft Edge won't update my profile picture; it is still using an old one.

Steps that I have taken:

1.  I have updated the picture twice online in my Microsoft account.

2.  I have deleted the old picture from both of my Windows 10 systems.

3.  I have deleted my Edge profile several times.

4.  I have uninstalled and reinstalled Edge.

Nothing that I have done seems to help. Would like to know if this is a bug or something else is going on.

Microsoft Edge | Profile, sync, and sign in | Windows 10

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  1. Anonymous
    2020-05-05T02:27:12+00:00

    Must be a bug. I guess all we can do is wait.

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  3. Anonymous
    2020-05-05T04:16:44+00:00

    Must be a bug. I guess all we can do is wait. 

    I guess so. Hopefully, there will be a New Edge update with the Windows 10 May 2020 Feature Update to fix this.

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  4. Anonymous
    2020-05-10T07:59:24+00:00

    The new Microsoft Edge won't update my profile picture; it is still using an old one.

    Steps that I have taken:

    1.  I have updated the picture twice online in my Microsoft account.

    2.  I have deleted the old picture from both of my Windows 10 systems.

    3.  I have deleted my Edge profile several times.

    4.  I have uninstalled and reinstalled Edge.

    Nothing that I have done seems to help. Would like to know if this is a bug or something else is going on.

    I have been trying to get my new profile picture updated to no avail. Someone suggested to log out and log in again. 

    I tried the suggestion, and the magic happened. The picture is updated now. 

    But, I think Microsoft need to solve this issue at their end. No issue with CHROME. 

    To Microsoft do not let this small issues become a reason why people head back to Chrome.

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  5. Anonymous
    2020-05-10T11:43:17+00:00

    Known issue

    MSA profile picture is not updating

    The Edge team have seen feedback from users like you that the profile picture for your Microsoft Account isn't updating within an expected time frame. The team is working on improving this functionality; if you'd like to keep track of the status for this issue, check out the top feedback post at the top of this forum listing.

    [Fromhttps://www.microsoftedgeinsider.com/en-us/welcome/update?channel=canary&version=84.0.493.0]

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