Profile picture in new Microsoft Edge won't update

Anonymous
2020-02-29T19:50:56+00:00

The new Microsoft Edge won't update my profile picture; it is still using an old one.

Steps that I have taken:

1.  I have updated the picture twice online in my Microsoft account.

2.  I have deleted the old picture from both of my Windows 10 systems.

3.  I have deleted my Edge profile several times.

4.  I have uninstalled and reinstalled Edge.

Nothing that I have done seems to help. Would like to know if this is a bug or something else is going on.

Microsoft Edge | Profile, sync, and sign in | Windows 10

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  1. Anonymous
    2020-12-26T21:48:37+00:00

    The followings work for me:

    1. Go to C:\Users<username>\AppData\Local\Microsoft\Edge\User Data\Default
    2. Create a image file with your profile picture, name it as "Edge Profile Picture.png" if it doesn't exist. 

    This one actually worked for me, but with an additional fix. Simply renaming a particular JPG photo as Edge Profile Photo.png will result in a corrupted picture on the upper right of the Microsoft Edge Chromium browser. So what I did was to use Snipping Tool to snip (original size) at the existing JPG photo, then SAVE it as a legitimate Edge Profile Photo.PNG on C:\Users<username>\AppData\Local\Microsoft\Edge\User Data\Profile 1. Of course, you need to DELETE FIRST THE ORIGINAL Edge Profile Photo.PNG you are trying to replace so that there is only ONE Edge Profile Photo.PNG at C:\Users<username>\AppData\Local\Microsoft\Edge\User Data\Profile 1. Hope this helps.

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  2. Anonymous
    2021-03-28T17:14:19+00:00

    The followings work for me:

    1. Go to C:\Users<username>\AppData\Local\Microsoft\Edge\User Data\Default
    2. Create a image file with your profile picture, name it a "Edge Profile Picture.png" if it doesn't exist. 

    YOU'RE THE BEST! Thank you SO much! This solved the problem.

    Some "explain like I'm 5" help for anyone who needs:

    • Don't forget to replace <username> when browsing in File Finder
    • Save your image as a PNG. (That's how mine worked anyway. Wasn't successful when I tried saving my new photo in its original property—a bitmap image—it just changed into a red dot.)
    • Replace the file if it already exists

    For reference, the original browser photo dimensions were 424x424px. Remove aspect ratio on your editing program if required so you can get these dimensions. Adjust your photo as needed—be mindful of the content that breaches outside of a circle.

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  3. Anonymous
    2021-04-03T06:03:37+00:00

    ImageImageAt least it's displaying an old picture, on my screen it just stopped displaying profile picture. Although on my Microsoft account I can see it.

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  4. Anonymous
    2021-05-05T07:57:16+00:00

    It will works if you use only one profile.

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  5. Anonymous
    2021-05-12T14:51:48+00:00

    I am having the same problem.  So tired of Micro-Sxxt releasing products with various issues and making us the test bed for fixing things as they occur. It's like buying a new car and having to constantly return to dealer for service for recalls : - (

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