Profile picture in new Microsoft Edge won't update

Anonymous
2020-02-29T19:50:56+00:00

The new Microsoft Edge won't update my profile picture; it is still using an old one.

Steps that I have taken:

1.  I have updated the picture twice online in my Microsoft account.

2.  I have deleted the old picture from both of my Windows 10 systems.

3.  I have deleted my Edge profile several times.

4.  I have uninstalled and reinstalled Edge.

Nothing that I have done seems to help. Would like to know if this is a bug or something else is going on.

Microsoft Edge | Profile, sync, and sign in | Windows 10

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2020-07-10T21:48:06+00:00

    I had the same issue with Edge. Finally just went to Edge Pic, left clicked and selected browse as guest. The did the same in reverse and wah lah the pic updated immediately:)

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  2. Anonymous
    2020-07-11T09:08:19+00:00

    Thanks man! It work for me :D

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  3. Anonymous
    2020-07-29T07:02:09+00:00

    This solved my issue too ! Took hardly 5 seconds. But this should be addressed by Microsoft soon.

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  4. Anonymous
    2020-08-20T02:15:08+00:00

    After submitting a ticket and spending over 20 minutes going back and forth with a windows technical support representative, I was left with "Alex just wait 48 hrs and it will update." Now, after 5 days, I was still seeing the annoying picture up in the right corner of Edge. It wasn't anywhere else! It was only present in Edge. Who'd have thought I needed to go through such pathing just to delete the buried picture within my C: drive.

    Thank you Rio for the fix. I signed out of my account via my laptop (as the main sign-in, went to local), deleted the account out of account settings, signed out of Edge, created the Profile 2 as you suggested, and finally a fix.

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  5. Anonymous
    2020-09-12T15:46:46+00:00

    I  had the same problem and discovered that I was signing in with a LOCAL account and not my MICROSOFT Account.   I signed out  of edge and then signed clicked to sign back in. It prompted me for  which account I wanted to sign n with. Choose Microsoft ACCOUNT

    EDGE ACCOUTN AND MICROSOT ACCOUNT AREAPPRENTLY NOT THE SAME 

    AND THEN SYNC

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