Profile picture in new Microsoft Edge won't update

Anonymous
2020-02-29T19:50:56+00:00

The new Microsoft Edge won't update my profile picture; it is still using an old one.

Steps that I have taken:

1.  I have updated the picture twice online in my Microsoft account.

2.  I have deleted the old picture from both of my Windows 10 systems.

3.  I have deleted my Edge profile several times.

4.  I have uninstalled and reinstalled Edge.

Nothing that I have done seems to help. Would like to know if this is a bug or something else is going on.

Microsoft Edge | Profile, sync, and sign in | Windows 10

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  2. Anonymous
    2020-03-04T22:19:36+00:00

    I have 3 Outlook/Live accounts, one of which came with a Windows 10 computer. I deleted it from the Accounts under Permissions. Each one has a different avatar or picture. Microsoft is completely confused by this. Sometimes I'd be in mail for one account and see the picture for another account that was not logged in. Some MS things came up with the old computer linked account even though I was logged in with a different account. It is hopeless. I assume that  MS's failure to update may be affected by where you changed your profile (in Mail? In Accounts? Somewhere else?), because obviously they are saving this info in many different places that even they cannot keep track of.

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  3. Anonymous
    2020-03-03T23:50:33+00:00

    Interesting aside - I hadn't gotten around to installing the new Edge on my laptop until yesterday, after I had changed my profile pic. When it installed, it pulled the new picture. This makes me wonder if there isn't a hidden folder or some code somewhere on the local machine that holds onto the old picture for some reason. Every other instance locally and online that uses my Microsoft profile is showing the new picture.

    To be or not

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  4. Anonymous
    2020-03-01T18:24:44+00:00

    Interesting aside - I hadn't gotten around to installing the new Edge on my laptop until yesterday, after I had changed my profile pic. When it installed, it pulled the new picture. This makes me wonder if there isn't a hidden folder or some code somewhere on the local machine that holds onto the old picture for some reason. Every other instance locally and online that uses my Microsoft profile is showing the new picture.

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  5. Anonymous
    2020-03-01T14:06:29+00:00

    yeah I have the same error like you, I gave up after tried many times, but when I open up Edge on the next day, it works

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