Profile picture in new Microsoft Edge won't update

Anonymous
2020-02-29T19:50:56+00:00

The new Microsoft Edge won't update my profile picture; it is still using an old one.

Steps that I have taken:

1.  I have updated the picture twice online in my Microsoft account.

2.  I have deleted the old picture from both of my Windows 10 systems.

3.  I have deleted my Edge profile several times.

4.  I have uninstalled and reinstalled Edge.

Nothing that I have done seems to help. Would like to know if this is a bug or something else is going on.

Microsoft Edge | Profile, sync, and sign in | Windows 10

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2020-04-29T04:57:14+00:00

    What helped me is I just signed out of my account in the browser and then signed in again. :) 

    Simplest solve ever and I had to find it here! Thank you!

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  2. Anonymous
    2020-04-29T02:13:33+00:00

    The followings work for me:

    1. Go to C:\Users<username>\AppData\Local\Microsoft\Edge\User Data\Default
    2. Create a image file with your profile picture, name it as "Edge Profile Picture.png" if it doesn't exist.

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  3. Anonymous
    2020-04-28T00:18:24+00:00

    That does not solve the problem of having 3 outlook/live addresses and sometimes I'll be in one and it will show the avatar/picture of one of the other addresses. Doesn't have to be in Edge.

    I admit, I have not seen this goof for awhile, but I am not sure if it is fixed or not. I took off the email from user accounts, maybe that helped. I can't add much, but if I don't keep this post going, they'll go and lock it (so irritating), and I'd still like some complete answers about Mail avatars and about being logged into, say, this forum, or into Feedback, or not logged in and it still chooses one of my avatars, which probably is not the one I use for Feedback or MS forums.

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  4. Anonymous
    2020-04-27T22:20:27+00:00

    What helped me is I just signed out of my account in the browser and then signed in again. :)

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  5. Anonymous
    2020-04-26T18:29:18+00:00

    The new Microsoft Edge won't update my profile picture; it is still using an old one.

    Steps that I have taken:

    1.  I have updated the picture twice online in my Microsoft account.

    2.  I have deleted the old picture from both of my Windows 10 systems.

    3.  I have deleted my Edge profile several times.

    4.  I have uninstalled and reinstalled Edge.

    Nothing that I have done seems to help. Would like to know if this is a bug or something else is going on.

    I have the same error - profile picture in new Microsoft Edge won't update

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    8 people found this answer helpful.
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