Profile picture in new Microsoft Edge won't update

Anonymous
2020-02-29T19:50:56+00:00

The new Microsoft Edge won't update my profile picture; it is still using an old one.

Steps that I have taken:

1.  I have updated the picture twice online in my Microsoft account.

2.  I have deleted the old picture from both of my Windows 10 systems.

3.  I have deleted my Edge profile several times.

4.  I have uninstalled and reinstalled Edge.

Nothing that I have done seems to help. Would like to know if this is a bug or something else is going on.

Microsoft Edge | Profile, sync, and sign in | Windows 10

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  1. Anonymous
    2020-05-04T23:45:20+00:00

    No joy here. I guess my next step is to try to change information in the AppData folder. I always hate to mess with those things but that's the only left I know to do. Crossing my fingers and will post back here the results.

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  2. Anonymous
    2020-05-04T23:01:20+00:00

    Does it work to uninstall then reinstall Edge? Does it pick up the new picture that way?

    Yes it did, thanks.

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  3. Anonymous
    2020-05-04T22:50:14+00:00

    Does it work to uninstall then reinstall Edge? Does it pick up the new picture that way?

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  4. Anonymous
    2020-04-29T22:23:36+00:00

    The followings work for me:

    1. Go to C:\Users<username>\AppData\Local\Microsoft\Edge\User Data\Default
    2. Create a image file with your profile picture, name it as "Edge Profile Picture.png" if it doesn't exist. 

    As I mentioned in my first response, this method worked great on the first system I tried.

    However on the second system I tried, the path "C:\Users%username%\AppData\Local\Microsoft\Edge\User Data" didn't have a "Default" folder.

    Not sure if the data in there would be saved to a different path?

    But once I had the first system changed with the manual method, the second system updated after a sign-out/sign-in with the image from my Microsoft account.

    And thereafter the first system then updated to the image from the Microsoft account also.

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  5. Anonymous
    2020-04-29T12:34:55+00:00

    The followings work for me:

    1. Go to C:\Users<username>\AppData\Local\Microsoft\Edge\User Data\Default
    2. Create a image file with your profile picture, name it as "Edge Profile Picture.png" if it doesn't exist. 

    I started to look for something like this but, wasn't quite sure where to start. Excellent information, this absolutely worked for me.

    I considered just renaming the existing file .bak and see if it would force a replace but on my first system I just replaced it with my own image and restarted Edge and it worked just fine.

    Thanks again, great advice.

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