Profile picture in new Microsoft Edge won't update

Anonymous
2020-02-29T19:50:56+00:00

The new Microsoft Edge won't update my profile picture; it is still using an old one.

Steps that I have taken:

1.  I have updated the picture twice online in my Microsoft account.

2.  I have deleted the old picture from both of my Windows 10 systems.

3.  I have deleted my Edge profile several times.

4.  I have uninstalled and reinstalled Edge.

Nothing that I have done seems to help. Would like to know if this is a bug or something else is going on.

Microsoft Edge | Profile, sync, and sign in | Windows 10

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2021-08-04T20:55:25+00:00

    Got mine to update today by going to Edge settings & logging out the back in & it was fine from that point on. Hope this help some others.

    Thanks,

    SPP

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  2. Anonymous
    2021-06-20T18:19:13+00:00

    The new Microsoft Edge won't update my profile picture; it is still using an old one.

    Steps that I have taken:

    1.  I have updated the picture twice online in my Microsoft account.

    2.  I have deleted the old picture from both of my Windows 10 systems.

    3.  I have deleted my Edge profile several times.

    4.  I have uninstalled and reinstalled Edge.

    Nothing that I have done seems to help. Would like to know if this is a bug or something else is going on.

    Hi,

    Thanks for the questions in Microsoft Community.

    When you change your profile, it will take 24 hours for it to take effect.

    Kind Regards,

    Zahid Ahmed

    Microsoft Tech Advisor

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    2 people found this answer helpful.
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  3. Anonymous
    2021-06-14T02:15:18+00:00

    I did this and got the red china dot.

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  4. Anonymous
    2021-06-14T02:11:34+00:00

    Had mine working for about one reboot and poof gone again on several computers.

    Same thing a few years ago. I think it is a hacker with a loophole.

    With Two Factor Authorize login hacker cant get into full account but enough with first brute force try to mess with the avatar/pic profile.

    Edge leak is my guess because this happened several years ago too.

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