Profile picture in new Microsoft Edge won't update

Anonymous
2020-02-29T19:50:56+00:00

The new Microsoft Edge won't update my profile picture; it is still using an old one.

Steps that I have taken:

1.  I have updated the picture twice online in my Microsoft account.

2.  I have deleted the old picture from both of my Windows 10 systems.

3.  I have deleted my Edge profile several times.

4.  I have uninstalled and reinstalled Edge.

Nothing that I have done seems to help. Would like to know if this is a bug or something else is going on.

Microsoft Edge | Profile, sync, and sign in | Windows 10

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2020-06-17T20:43:33+00:00

    I've never seen a screen like that.           

    It's what I see when I click on my profile picture, as I'd hoped the pointer in the screenshot would indicate. I have three profiles set up in this instance of Edge, and you'll notice the option to add a new profile at the foot of the window. I can't say whether this is different in Win 8.1, but I doubt it.

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  2. Anonymous
    2020-06-17T20:04:34+00:00

    I've never seen a screen like that. Where do I find it? Will it come up under "Profile settings"? I have Windows 8.1 on one computer, Windows 10 on another.

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  3. Anonymous
    2020-06-13T21:52:48+00:00

    One cannot log into 2 at the same time ...          

    This is what profiles are for. You can simultaneously open more than one profile, each of which will open in its own isolated session:

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  4. Anonymous
    2020-06-13T12:31:58+00:00

    That is never going to work for me. I have 3 Outlook/Live accounts, one of which is moribund & came with the computer. One cannot log into 2 at the same time (unless one switches to in-private browsing, or perhaps opens a different browser). Mercifully, Edge can open under one account and I can still open another Outlook account.  I don't think one has to log into an account to use Edge; it's just one more trick to make it easier to track our behaviour, but that's another subject. 

    What bothers me is logging into an Outlook account and sometimes seeing the picture from another account.  Since the picture/icon is what tells me immediately which account I'm using, this is a real problem.  It has improved recently though. They may have tweaked it. Sometimes the wrong picture will show momentarily until I click on it.

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  5. Anonymous
    2020-05-18T09:44:37+00:00

    Still not updating on May 18th, 2020.

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