This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
My Microsoft Edge browser keeps freezing up. I have tried all the suggested solutions with no success. I like the design and functionality offered by Edge, but will change to Firefox until I get a notice that Microsoft has fixed the problem with Edge freeze ups.
Troubleshooting browser crashes or performance issues on Windows 10
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
I came here looking for an answer to the same problem. I have tried all sorts of solutions found online. Including reinstalling, clearing all cached info, etc...
After using all the trouble shooting methods I could find. Deleting caches, resetting the app, restoring defaults, uninstalling all extensions...., nothing worked. In addition, I don't feel I should have to spend so much time on it. I have a new machine with all the required hardware. I hated to do it, but I reinstalled Google Chrome, and defaulted all my apps to it. If only MS would put more focus on these issues. I loved Edge, if only it worked. Been going back the MS browser for many years but I always having to return to Chrome. Hope MS reads these posts.
That's exactly what I did.
After using all the trouble shooting methods I could find. Deleting caches, resetting the app, restoring defaults, uninstalling all extensions...., nothing worked. In addition, I don't feel I should have to spend so much time on it. I have a new machine with all the required hardware. I hated to do it, but I reinstalled Google Chrome, and defaulted all my apps to it. If only MS would put more focus on these issues. I loved Edge, if only it worked. Been going back the MS browser for many years but I always having to return to Chrome. Hope MS reads these posts.
Dear Tim Fuscaldo,
Thank you for taking the time to reply. This is very discouraging; that you tried " Deleting caches, resetting the app, restoring defaults, uninstalling all extensions...., nothing worked."
I used to like using Edge. I have no idea what happened. I checked and see that I am up-to-date regarding the releases; I have the latest release.
Is the most practical and effective solution to just STOP USING EDGE? If I just shut down and start using another browser, will the memory problem be resolved?
By the way, I found this video and wanted to follow the steps, but I can't even complete Step 1.
Fix Microsoft Edge High Memory Usage in Windows 11/10 (thewindowsclub.com)
Helen
That's exactly what I did.
rtg143:
Hi! Do you mean you simply STOPPED using Edge?
Helen