Troubleshooting browser crashes or performance issues on Windows 10
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My Microsoft Edge browser keeps freezing up. I have tried all the suggested solutions with no success. I like the design and functionality offered by Edge, but will change to Firefox until I get a notice that Microsoft has fixed the problem with Edge freeze ups.
Troubleshooting browser crashes or performance issues on Windows 10
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I am doing the opposite. Edge is now freezing when I attempt to manage favorites and at other times. I have sent Microsoft a memory dump and all other data, but I simply cannot continue using a browser that locks up twice an hour. I have download Chrome and will begin converting favorites, history, passwords, addresses and CC info tomorrow.. Curious, why are you leaving Chrome? Is there an issue I should know about before I make the switch? Perhaps another browser would be better. I don't need a lot of bells and whistles, I just need a browser that does it's core job without issues.
@jsbach, @Jeff Kirkham
The sort of behaviour you're seeing can often be attributed to outside influences. A common reason for the browser to stop responding is interference from third-party security/anti-virus software. Do either of you have any such running? Which? To test whether third-party software is affecting browser performance, it has to be uninstalled completely, not just disabled.
Another possible cause - especially if the problem arises when accessing websites - is using DNS-over-HTTPS, which is not yet completely reliable. If this is enabled on the affected machines, try turning it off it to see whether there's any improvement:
click ⋯ (Settings and more) > Settings > Privacy, search and services and scroll down to Use secure DNS to specify how to lookup the network address for websites in the Security section.
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I am doing the opposite. Edge is now freezing when I attempt to manage favorites and at other times. I have sent Microsoft a memory dump and all other data, but I simply cannot continue using a browser that locks up twice an hour. I have download Chrome and will begin converting favorites, history, passwords, addresses and CC info tomorrow.. Curious, why are you leaving Chrome? Is there an issue I should know about before I make the switch? Perhaps another browser would be better. I don't need a lot of bells and whistles, I just need a browser that does it's core job without issues.
I stopped using Chrome when I occasionally faced the Aw Snap error when accessing YouTube a few months ago. Interestingly, as I use Chrome again, that seemed to be fixed. But even if it's not fixed, I'd rather see the Aw Snap error than have Edge freeze the computer and requiring a reboot.
I have the same problem. Microsoft Edge constantly freezes. I have had to stop using it and switch back to Chrome. I really wanted to use Edge but it just freezes constantly and has become unusable. I hoped with each new Win 10 update that it would be fixed but it has not been. Chrome and FireFox both work quite well, only Edge has an issue. Often Edge freezes as soon as it launches. I hope that one day Microsoft fixes Edge because I would like to use it but that day is not yet here.