Edge keeps freezing up.

Anonymous
2021-01-05T06:28:52+00:00

My Microsoft Edge browser keeps freezing up. I have tried all the suggested solutions with no success. I like the design and functionality offered by Edge, but will change to Firefox until I get a notice that Microsoft has fixed the problem with Edge freeze ups.

Microsoft Edge | Browser crashes or stops working | Windows 10

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2022-02-08T00:23:21+00:00

    Having to use such a work around is unacceptable. I shall simply be using Chrome until Edge is fixed.

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  2. Anonymous
    2022-02-08T00:22:12+00:00

    I had previously experienced this issue with Edge in Win 10. I had hoped with Win 11 Microsoft had resolved the issue. Apparently not. In addition when I launch Edge I get 2 sets of start up pages. Whatever I select for a start up tab opens 2 tabs when I launch Edge. Until Microsoft sorts out Edge I am going to be using Chrome. It is very annoying.

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  3. Anonymous
    2022-02-07T21:24:50+00:00

    I have similar circumstances, hardware and all. Sounds like a memory leak. The use of memory should not continue to go up, it should peak and level off not lock up the stream. I am hoping Microsoft is monitoring this thread for additional info.

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  4. Anonymous
    2022-02-07T21:13:54+00:00

    I started experiencing this problem about two weeks ago with Windows 11 and Edge version 98.0.1108.43 (Official build) (64-bit). This is on a brand-new laptop with 11th Gen Core-i7 processor and 16GB RAM. The computer came with Windows 10 and first thing I did was upgrade to Windows 11. I previously had an older 8th Gen Core i7 with 16GB RAM also. That laptop was also upgraded from Windows 10 to Windows 11 but it was still running an older version of Edge (version 97, I think) and didn't have this problem. I have the problem only when watching online videos - usually multiple videos in multiple browser tabs.

    Anyway, I found a way to un-freeze Edge without losing my browsing sessions. Run Task Manager. On the Processes tab, expand 'Microsoft Edge' to show its sub processes. Right-click on 'GPU Process' and select 'End Task'. When 'GPU process' is restarted, all tabs are un-frozen. Any running videos continue. Nothing appears to be lost.

    When my tabs are frozen, I have noticed 'GPU Process' consuming anywhere from 500MB to 900MB. After the restart, it drops to around 30MB and starts climbing again - I guess because the videos continue running. When I am not watching videos, 'GPU Process' is about 23MB

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  5. Anonymous
    2022-02-06T22:18:47+00:00

    It would be nice if MS acknowledges the problem.

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