Edge keeps freezing up.

Anonymous
2021-01-05T06:28:52+00:00

My Microsoft Edge browser keeps freezing up. I have tried all the suggested solutions with no success. I like the design and functionality offered by Edge, but will change to Firefox until I get a notice that Microsoft has fixed the problem with Edge freeze ups.

Microsoft Edge | Browser crashes or stops working | Windows 10

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  1. Anonymous
    2021-04-25T19:54:42+00:00

    Done it all...followed all suggestions, and done it multiple times on my desktop...still freezes. But, you are correct Jeff, in that I don't have any problem using Edge on my laptop, or my wife's desktop, so must be some deeply ingrained conflict in my desktop's subsystems. Just don't understand why Google Chrome and Firefox work so well. Guess if I want to use Edge I'll just have to buy a new computer.

    Serious, just try an new clean profile on same machine...
    If it works, back up your stuff and delete your profile.

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  2. Anonymous
    2021-04-25T19:45:34+00:00

    It is pretty funny to me, how many here are unwilling to just do what the suggestions ask.
    Dump the cache and such like they ask.

    Another way to tell if it is the program, vs. some **** that has got in there, is to create and or use another profile on your computer.
    If it works with the other profile, then it is not the browser, it is things in the settings, cache, etc., that are mucked up.

    When I followed their instructions, it worked like a charm,

    Done it all...followed all suggestions, and done it multiple times on my desktop...still freezes. But, you are correct Jeff, in that I don't have any problem using Edge on my laptop, or my wife's desktop, so must be some deeply ingrained conflict in my desktop's subsystems. Just don't understand why Google Chrome and Firefox work so well. Guess if I want to use Edge I'll just have to buy a new computer.

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  3. Anonymous
    2021-04-25T16:59:40+00:00

    It is pretty funny to me, how many here are unwilling to just do what the suggestions ask.
    Dump the cache and such like they ask.

    Another way to tell if it is the program, vs. some **** that has got in there, is to create and or use another profile on your computer.
    If it works with the other profile, then it is not the browser, it is things in the settings, cache, etc., that are mucked up.

    When I followed their instructions, it worked like a charm,

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  4. Anonymous
    2021-04-25T12:59:21+00:00

    Thanks Eric!  I just switched to Chrome...solved my problem immediately...LOL

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  5. Anonymous
    2021-04-23T21:05:51+00:00

    Hi Ray,

    It sounds like syncing is causing the performance issue.  I would like for you to use send feedback for our engineers to investigate. 

    1. Click on the three dots menu button.
    2. Go to Help and feedback.
    3. Click on Send feedback.
    4. Fill out the required information.
    5. Click on Send.

    Eric

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