Edge and Chrome freezes while browsing making Windows not responsive for 1 minute follow by Windows explorer behave strangely

Anonymous
2020-12-12T02:31:53+00:00

As title says, my Windows behave strangely every now and then. When browsing, it may freeze for a minute or so follow by making I can't open everything. If I'm lucky enough, this issue last for 2 hours, if not, I need to restart the PC. Photo below tells it all. 

Microsoft Edge | Browser crashes or stops working | Windows 10

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  1. Anonymous
    2020-12-12T04:34:35+00:00

    Creating a new user makes the issue more worst, since all is clean. 

    As mentioned, is could be due to cache issues.

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  2. Anonymous
    2020-12-13T05:21:19+00:00

    Hi Kyheng -

    Thanks for the reply. If this has something to do with the cache of the browser then resetting the browser back to its default settings will resolve the issue.

    To reset the browsers cache on your browser, please follow the step below:

    1. Make sure that all browsers are closed. Open Microsoft Edge
    2. Click on the three small dots on the upper right corner of the browser
    3. Click on Settings
    4. On the left pane menu, click on the Reset Settings
    5. Click on Reset Settings back to their default values.
    6. Close the Browser and re-launch it.

    Check if the same issue persist

    Regards,

    Kevin B.

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  3. Anonymous
    2020-12-13T08:10:16+00:00

    Done, still the same, freeze for more times before stabilize again. Then every now and then give me the freeze again.

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  4. Anonymous
    2020-12-14T05:21:56+00:00

    Hi Kyheng -

    Thanks for keeping me posted and I do apologize if the above method didn't work. When you said that you re-install the windows, what method did you use? It is the reset option or by using a USB flash drive?

    Regards,

    Kevin B.

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  5. Anonymous
    2020-12-15T12:09:46+00:00

    Hi, it was done using USB, fresh install due to 1 system file corrupted. 

    What I've done now is disabled CahceTask, it does help a bit.

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