Edge on iPad Pro 12.9 (1OS 14.4.1 and up) indefinitely non-responsive when tap on address or tab bar areas

Anonymous
2021-05-06T14:19:11+00:00

I have uninstalled and reinstalled, cleared cache, etc. Works when I use an external keyboard and mouse (bluetooth and Magic Keypad), but touch causes lockup. Happens on both regular and in-private tabs.

Anyone have any experience with this?

Microsoft Edge | Browser crashes or stops working | iOS

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Anonymous
2021-05-12T17:21:12+00:00

Hello,

Thank you for taking the time to report this difficulty, as I understand that would be a frustration to encounter. I'm Ben, a Community Manager for Microsoft Edge, and I'd be glad to look into this matter so that you can be back on the browser and typing smoothly.

The team is currently investigating a potential fix for this, and I'd like to invite you to test it. Testflight is an app for testing updates. You're welcome to download the new Microsoft Edge update through Testflight using this link. Once you do, please let me know if this issue is fixed or whether it continues. This information will help us to resolve the issue and would be greatly appreciated.

I definitely understand how important a smooth experience on a browser can be, and I want to thank you for your patience as we've investigated it. With your help, we hope to improve the Microsoft Edge experience further. Please let me know if you have any other questions, and I wish you all the best!

-Ben

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  1. Anonymous
    2021-05-11T14:00:34+00:00

    Hello Benjamin,

    I was having the same problem with the Freeze in Edge on my iPad and found your post through a web search.  I can confirm the exact problem and workaround fix on a 7th Gen iPad fully updated.  Only freezes with floating keyboard.

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  2. Anonymous
    2021-05-11T15:11:30+00:00

    @JerryStillwell,

    Thanks for the independent testing, and I'm glad to see we've reached the same conclusion. 

    Would you please go one step further, please: would you please also do as @par_0511 has suggested and click the ellipsis in Edge on iOS and submit feedback with a link to this thread so the dev team has a better chance of seeing the issue and correcting it?

    The floating keyboard is more useful in on large iPads, and it would be great if they'd solve this edge case.

    Kindly,

    Benjamin

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  3. Anonymous
    2021-05-11T15:51:20+00:00

    I agree the floating KB is very useful on larger iPad screens.  I have sent the feedback to them.

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  4. Anonymous
    2021-05-13T19:40:58+00:00

    The fix appears to have worked (good job, Wonderdevs!). I can no longer replicate the issue with the floating keyboard. Please put that in your next iOS update. Thanks.

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