Edge on iPad Pro 12.9 (1OS 14.4.1 and up) indefinitely non-responsive when tap on address or tab bar areas

Anonymous

I have uninstalled and reinstalled, cleared cache, etc. Works when I use an external keyboard and mouse (bluetooth and Magic Keypad), but touch causes lockup. Happens on both regular and in-private tabs.

Anyone have any experience with this?

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Anonymous

Hello,

Thank you for taking the time to report this difficulty, as I understand that would be a frustration to encounter. I'm Ben, a Community Manager for Microsoft Edge, and I'd be glad to look into this matter so that you can be back on the browser and typing smoothly.

The team is currently investigating a potential fix for this, and I'd like to invite you to test it. Testflight is an app for testing updates. You're welcome to download the new Microsoft Edge update through Testflight using this link. Once you do, please let me know if this issue is fixed or whether it continues. This information will help us to resolve the issue and would be greatly appreciated.

I definitely understand how important a smooth experience on a browser can be, and I want to thank you for your patience as we've investigated it. With your help, we hope to improve the Microsoft Edge experience further. Please let me know if you have any other questions, and I wish you all the best!

-Ben

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13 additional answers

Anonymous

2021-05-06T15:20:30+00:00

I just had a thought, and tested it. Turns out, it's even more specific. The floating keyboard seems to be the culprit. Touch with the floating keyboard enabled locks up on trying to initialize the keyboard. Touch with the standard keyboard enabled initializes the keyboard correctly.
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