Microsoft Edge Freezes in Office 365 Outlook With Overlays - Mac OS

Anonymous
2022-11-18T17:15:46+00:00

I'm having a very specific issue with Microsoft Edge where it freezes whenever I use Outlook (0365 Education on the web), and it produces an overlay of some type. This occurs when I open an email attachment, preview a message, and select a menu item that creates a confirmation overlay (for example when selecting 'empty folder'). It seems to be restricted to this behavior, and it reoccurs very frequently. I have tried the following:

  • Cleared Cache
  • Disabled / Removed Plugins
  • Reinstalled Edge

I'm currently using Microsoft Edge Version 107.0.1418.52 (Official build) (arm64). I'm on a MacBook Air M1 MacOS Monterey V 12.6 (21G115).

I'm wondering if there is a known issue with this type of behavior specifically. Thanks in advance for any insight.

UPDATE, EDITED (DEC 7): After a few weeks, this issue still persists on all builds on and after 107.0.1418.52. I have opened a ticket with Microsoft. While the solution kindly provided by par_0511 allows you to roll back, no fix has been applied. In my case, I cannot use Edge on a production machine due to the age of the last working version.

Microsoft Edge | Browser crashes or stops working | Android

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments
Answer accepted by question author
Anonymous
2022-12-09T06:21:46+00:00

terry.schoof/Thom Hanford, Can you please try downloading >= 108.0.1462.46 build and share whether it works for you or not? You can download it from this page Microsoft Edge (see below image)

Was this answer helpful?

1 person found this answer helpful.
0 comments

62 additional answers

Sort by: Oldest
Most helpful Newest Oldest
  1. Anonymous
    2022-11-29T16:35:02+00:00

    I cannot back-rev. I DID download the previous release and tried multiple times to install it, and it seems to automatically upgrade to latest version!

    Was this answer helpful?

    0 comments
  2. Anonymous
    2022-11-29T16:55:16+00:00

    You either need to delete the current one, or I just renamed it to "Microsoft Edge - broken" then do the install of the .42 download.

    Was this answer helpful?

    0 comments
  3. Anonymous
    2022-11-29T16:56:21+00:00

    Upgraded to the .62 release and was able to preview a document fine. Tried to compose a new email and attach a Word doc - no problems. Then, tried to preview the attached doc before I sent it, and Edge froze.

    Was not prepared for the freeze and lost all my work in other tabs - so I'll monitor this thread for now, but dropping Edge as my main browser until this is fixed.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  4. Anonymous
    2022-12-02T08:19:39+00:00

    As mentioned in earlier thread I have the same problem on MacOS Ventura 13.0.1 (M1) running Version 107.0.1418.62 (Official build) (arm64).

    I think I managed to solve the freezing by doing two things:

    Disable these settings in Settings > Privacy, Search and Services:

    • Save time and money with Shopping in Microsoft Edge
    • Get notifications of related things you can explore with Discover

    After restarting the browser I can open overlays without any crashes in Outlook and Teams so far.

    Thanks to /u/usrnametak3n for the tips at Reddit.

    Was this answer helpful?

    0 comments