Microsoft Edge Freezes in Office 365 Outlook With Overlays - Mac OS

Anonymous
2022-11-18T17:15:46+00:00

I'm having a very specific issue with Microsoft Edge where it freezes whenever I use Outlook (0365 Education on the web), and it produces an overlay of some type. This occurs when I open an email attachment, preview a message, and select a menu item that creates a confirmation overlay (for example when selecting 'empty folder'). It seems to be restricted to this behavior, and it reoccurs very frequently. I have tried the following:

  • Cleared Cache
  • Disabled / Removed Plugins
  • Reinstalled Edge

I'm currently using Microsoft Edge Version 107.0.1418.52 (Official build) (arm64). I'm on a MacBook Air M1 MacOS Monterey V 12.6 (21G115).

I'm wondering if there is a known issue with this type of behavior specifically. Thanks in advance for any insight.

UPDATE, EDITED (DEC 7): After a few weeks, this issue still persists on all builds on and after 107.0.1418.52. I have opened a ticket with Microsoft. While the solution kindly provided by par_0511 allows you to roll back, no fix has been applied. In my case, I cannot use Edge on a production machine due to the age of the last working version.

Microsoft Edge | Browser crashes or stops working | Android

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Anonymous
2022-12-09T06:21:46+00:00

terry.schoof/Thom Hanford, Can you please try downloading >= 108.0.1462.46 build and share whether it works for you or not? You can download it from this page Microsoft Edge (see below image)

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  1. Anonymous
    2022-12-07T18:35:08+00:00

    Hello,

    I apologize for the delayed response. Thank you to everyone who posted here and sent feedback. This issue is currently being investigated by our engineers. At this time I don't have further information on when a fix will be released. However, I'll provide an update here as soon as possible.

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  2. Anonymous
    2022-12-08T12:55:05+00:00

    Thanks for reporting this issue.

    We were able to reproduce the issue and it occurs when native accessibility and web accessibility is on in edge://accessibility page. We have fixed this issue in latest Microsoft Edge code and the fix will be available in the next minor release of Microsoft Edge but till then you can workaround by unchecking the native accessibility and web accessibility setting.

    Regards

    Aseem Bansal

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  3. Anonymous
    2022-12-08T13:05:42+00:00

    Thanks, seems to be it. Now it doesn't crash.

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  4. Anonymous
    2022-12-08T15:04:12+00:00

    After unchecking, I am still getting this behavior on Microsoft Outlook (OWA).

    Steps:

    1- Right Click Deleted Items to Empty Folder

    2- Overlay Appears With Prompt to Confirm

    3- Browser Freezes (Beachball) Requiring Force Quit

    This occurred after a complete shutdown and restart of the browser, and after logging out of the machine and back in as well. I replicated this multiple times.

    Version 108.0.1462.41 (Official build) (arm64)

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