Microsoft Edge Freezes in Office 365 Outlook With Overlays - Mac OS

Anonymous
2022-11-18T17:15:46+00:00

I'm having a very specific issue with Microsoft Edge where it freezes whenever I use Outlook (0365 Education on the web), and it produces an overlay of some type. This occurs when I open an email attachment, preview a message, and select a menu item that creates a confirmation overlay (for example when selecting 'empty folder'). It seems to be restricted to this behavior, and it reoccurs very frequently. I have tried the following:

  • Cleared Cache
  • Disabled / Removed Plugins
  • Reinstalled Edge

I'm currently using Microsoft Edge Version 107.0.1418.52 (Official build) (arm64). I'm on a MacBook Air M1 MacOS Monterey V 12.6 (21G115).

I'm wondering if there is a known issue with this type of behavior specifically. Thanks in advance for any insight.

UPDATE, EDITED (DEC 7): After a few weeks, this issue still persists on all builds on and after 107.0.1418.52. I have opened a ticket with Microsoft. While the solution kindly provided by par_0511 allows you to roll back, no fix has been applied. In my case, I cannot use Edge on a production machine due to the age of the last working version.

Microsoft Edge | Browser crashes or stops working | Android

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments
Answer accepted by question author
Anonymous
2022-12-09T06:21:46+00:00

terry.schoof/Thom Hanford, Can you please try downloading >= 108.0.1462.46 build and share whether it works for you or not? You can download it from this page Microsoft Edge (see below image)

Was this answer helpful?

1 person found this answer helpful.
0 comments

62 additional answers

Sort by: Oldest
Most helpful Newest Oldest
  1. Anonymous
    2022-12-06T07:54:47+00:00

    Found the root cause for my case - it was Ublock Origin. Turning it off resolved the issue.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  2. Anonymous
    2022-12-06T16:06:10+00:00

    Thanks, this worked for me too!!

    Edit: I spoke too soon. Thought I had a valid test, updated to Version 108.0.1462.41 (the latest released), disabled (and ended up removing) uBlock and the issue is still there for me... :(

    Ben

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  3. Anonymous
    2022-12-06T16:47:26+00:00

    I'm using NextDNS (a similar ad-blocking DNS proxy) and can confirm that has something to do with using a DNS-based ad blocker.

    I whitelisted the following hosts that were showing up as being blocked, and the problem went away:

    *.measure.office.com

    *.c.bing.com

    *.c.msn.com

    *.sb.scorecardresearch.com

    I'm not sure which one (or combination of hosts) were responsible (I don't have time to try every combination), but whitelisting these hosts fixed the problem for me.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  4. Anonymous
    2022-12-06T17:03:47+00:00

    Thanks! I forgot I had that in place too...I'll give that a shot as well and make sure I don't have any other blockers in place :)

    Was this answer helpful?

    0 comments