Microsoft Edge Freezes in Office 365 Outlook With Overlays - Mac OS

Anonymous
2022-11-18T17:15:46+00:00

I'm having a very specific issue with Microsoft Edge where it freezes whenever I use Outlook (0365 Education on the web), and it produces an overlay of some type. This occurs when I open an email attachment, preview a message, and select a menu item that creates a confirmation overlay (for example when selecting 'empty folder'). It seems to be restricted to this behavior, and it reoccurs very frequently. I have tried the following:

  • Cleared Cache
  • Disabled / Removed Plugins
  • Reinstalled Edge

I'm currently using Microsoft Edge Version 107.0.1418.52 (Official build) (arm64). I'm on a MacBook Air M1 MacOS Monterey V 12.6 (21G115).

I'm wondering if there is a known issue with this type of behavior specifically. Thanks in advance for any insight.

UPDATE, EDITED (DEC 7): After a few weeks, this issue still persists on all builds on and after 107.0.1418.52. I have opened a ticket with Microsoft. While the solution kindly provided by par_0511 allows you to roll back, no fix has been applied. In my case, I cannot use Edge on a production machine due to the age of the last working version.

Microsoft Edge | Browser crashes or stops working | Android

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2022-12-09T06:21:46+00:00

terry.schoof/Thom Hanford, Can you please try downloading >= 108.0.1462.46 build and share whether it works for you or not? You can download it from this page Microsoft Edge (see below image)

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  1. Anonymous
    2022-12-06T19:52:30+00:00

    Try disabling all ad blockers altogether to see if that helps.

    If you adblocker captures a log of blocked hostnames, that is also invaluable in troubleshooting.

    I've been adding to my whitelist for a while, so is entirely possible that I whitelisted something else previously that is also necessary.

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  2. Anonymous
    2022-12-06T18:33:07+00:00

    Will try this, thanks!

    EDIT: Added those to the whitelist but it didn't help in my case.

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  3. Anonymous
    2022-12-06T17:03:47+00:00

    Thanks! I forgot I had that in place too...I'll give that a shot as well and make sure I don't have any other blockers in place :)

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  4. Anonymous
    2022-12-06T16:47:26+00:00

    I'm using NextDNS (a similar ad-blocking DNS proxy) and can confirm that has something to do with using a DNS-based ad blocker.

    I whitelisted the following hosts that were showing up as being blocked, and the problem went away:

    *.measure.office.com

    *.c.bing.com

    *.c.msn.com

    *.sb.scorecardresearch.com

    I'm not sure which one (or combination of hosts) were responsible (I don't have time to try every combination), but whitelisting these hosts fixed the problem for me.

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