Microsoft Edge Freezes in Office 365 Outlook With Overlays - Mac OS

Anonymous
2022-11-18T17:15:46+00:00

I'm having a very specific issue with Microsoft Edge where it freezes whenever I use Outlook (0365 Education on the web), and it produces an overlay of some type. This occurs when I open an email attachment, preview a message, and select a menu item that creates a confirmation overlay (for example when selecting 'empty folder'). It seems to be restricted to this behavior, and it reoccurs very frequently. I have tried the following:

  • Cleared Cache
  • Disabled / Removed Plugins
  • Reinstalled Edge

I'm currently using Microsoft Edge Version 107.0.1418.52 (Official build) (arm64). I'm on a MacBook Air M1 MacOS Monterey V 12.6 (21G115).

I'm wondering if there is a known issue with this type of behavior specifically. Thanks in advance for any insight.

UPDATE, EDITED (DEC 7): After a few weeks, this issue still persists on all builds on and after 107.0.1418.52. I have opened a ticket with Microsoft. While the solution kindly provided by par_0511 allows you to roll back, no fix has been applied. In my case, I cannot use Edge on a production machine due to the age of the last working version.

Microsoft Edge | Browser crashes or stops working | Android

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2022-12-09T06:21:46+00:00

terry.schoof/Thom Hanford, Can you please try downloading >= 108.0.1462.46 build and share whether it works for you or not? You can download it from this page Microsoft Edge (see below image)

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  1. Anonymous
    2022-12-08T17:53:50+00:00

    I turned off both, it did not change anything for me. I still get locked up opening an attachment in outlook.

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  2. Anonymous
    2022-12-08T17:02:01+00:00

    Thanks Thom for your response. Can you please try unchecking "web accessibility" as well?

    Regards

    Aseem Bansal

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  3. Anonymous
    2022-12-08T15:04:12+00:00

    After unchecking, I am still getting this behavior on Microsoft Outlook (OWA).

    Steps:

    1- Right Click Deleted Items to Empty Folder

    2- Overlay Appears With Prompt to Confirm

    3- Browser Freezes (Beachball) Requiring Force Quit

    This occurred after a complete shutdown and restart of the browser, and after logging out of the machine and back in as well. I replicated this multiple times.

    Version 108.0.1462.41 (Official build) (arm64)

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  4. Anonymous
    2022-12-08T13:05:42+00:00

    Thanks, seems to be it. Now it doesn't crash.

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