Microsoft Edge Freezes in Office 365 Outlook With Overlays - Mac OS

Anonymous
2022-11-18T17:15:46+00:00

I'm having a very specific issue with Microsoft Edge where it freezes whenever I use Outlook (0365 Education on the web), and it produces an overlay of some type. This occurs when I open an email attachment, preview a message, and select a menu item that creates a confirmation overlay (for example when selecting 'empty folder'). It seems to be restricted to this behavior, and it reoccurs very frequently. I have tried the following:

  • Cleared Cache
  • Disabled / Removed Plugins
  • Reinstalled Edge

I'm currently using Microsoft Edge Version 107.0.1418.52 (Official build) (arm64). I'm on a MacBook Air M1 MacOS Monterey V 12.6 (21G115).

I'm wondering if there is a known issue with this type of behavior specifically. Thanks in advance for any insight.

UPDATE, EDITED (DEC 7): After a few weeks, this issue still persists on all builds on and after 107.0.1418.52. I have opened a ticket with Microsoft. While the solution kindly provided by par_0511 allows you to roll back, no fix has been applied. In my case, I cannot use Edge on a production machine due to the age of the last working version.

Microsoft Edge | Browser crashes or stops working | Android

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2022-12-09T06:21:46+00:00

terry.schoof/Thom Hanford, Can you please try downloading >= 108.0.1462.46 build and share whether it works for you or not? You can download it from this page Microsoft Edge (see below image)

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  1. Anonymous
    2022-12-07T07:40:32+00:00

    I completely uninstalled NextDNS from my Mac and rebooted.

    Checked that I am using default DNS (Cloudflare) and then tried going to the same websites again like Teams.

    I don't have any extensions except 1Password installed.

    Browser was still crashing the first 3-4 times even after clearing cache and restarting multiple times as soon as I open up the settings pane (top right) in Teams as one example.

    Then I tried to do the same thing the 5th time, just opening teams web and now it didn't crash.

    I need to test this a bit more because I've had similar experience before when disabling Shopping feature in Edge, worked a few times and then started crashing again.

    I just hope it works this time, btw Edge was updated yesterday on my Mac and now I'm running Version 108.0.1462.41 (Official build) (arm64).

    EDIT: And now it crashed again when I tried the 6th time. Doing exact same test in Safari, Chrome or Firefox doesn't crash the browser.

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  2. Anonymous
    2022-12-06T18:33:07+00:00

    Will try this, thanks!

    EDIT: Added those to the whitelist but it didn't help in my case.

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  3. Anonymous
    2022-12-06T16:47:26+00:00

    I'm using NextDNS (a similar ad-blocking DNS proxy) and can confirm that has something to do with using a DNS-based ad blocker.

    I whitelisted the following hosts that were showing up as being blocked, and the problem went away:

    *.measure.office.com

    *.c.bing.com

    *.c.msn.com

    *.sb.scorecardresearch.com

    I'm not sure which one (or combination of hosts) were responsible (I don't have time to try every combination), but whitelisting these hosts fixed the problem for me.

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  4. Anonymous
    2022-12-06T16:06:10+00:00

    Thanks, this worked for me too!!

    Edit: I spoke too soon. Thought I had a valid test, updated to Version 108.0.1462.41 (the latest released), disabled (and ended up removing) uBlock and the issue is still there for me... :(

    Ben

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