HOW TO FIX ERROR CODE: RESULT_CODE_HUNG

Anonymous
2021-02-06T19:26:16+00:00

WHAT DO I NEED TO DO TO FIX ERROR CODE:  RESULT_CODE_HUNG

Microsoft Edge | Speed and responsiveness | Windows 10

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2021-03-08T19:33:00+00:00

Hey, everyone!

I understand that there are a lot of frustrations when clicking a link and seeing this error. This isn't an experience we want for our users. However, we also do not want a thread turning into an unconstructive conversation that does not help us investigate what is happening here. We are listening to you all and currently digging into what is happening but we continue to need more information, and encouraging users to move to another browser inhibits our ability to investigate.

IF YOU ARE COMING ACROSS THIS THREAD BECAUSE YOU HAVE HIT THIS ERROR AND FIND IT LOCKED, PLEASE SEE BELOW FOR WHAT WE ARE LOOKING FOR TO HELP INVESTIGATE.

For those of you seeing an error RESULT_CODE_HUNG, please submit feedback via the "…" menu in the top right > Help and feedback > Send feedback, check the box to include diagnostic data, and add the string "AMC0215AR-1010LUO-TMEP439" in the description of the feedback. This will ensure that we can easily find your feedback to assist with this investigation.

Because this thread is heading in a direction that goes against our new community guidelines (particularly, the first and fourth bullets), I am locking this down. Once we have an update to this situation, I will edit this comment for visibility to reflect the current status. I appreciate your understanding in ensuring this community is a comfortable space for everyone!

Thanks,

Missy

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  1. Anonymous
    2021-02-23T22:14:03+00:00

    I did those things too - nothing seems to work ! Very annoying.

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  2. Anonymous
    2021-02-24T12:24:42+00:00

    try using the feed back tab in edge and submit the error that way

    they do not seem to be responding to this error at all

    the team sent me a message that they were looking into it

    but nothing has happened . i figure they have the junior programmers on this and

    it will never be fixed

    have to keep on them to get anything fixed

    it has been this way since Bill Gates left

    later

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  3. Anonymous
    2021-02-24T16:56:29+00:00

    I downloaded the latest new Microsoft Edge Browser. It works fine except for Microsoft News. This is the only time when pages do not respond and so I am unable to view and browse Microsoft News. I uninstalled the new Microsoft Edge Browser going back to the older edge browser and I do not have the problem with pages not responding. I really like the new Microsoft Edge browser for speed but when pages do not respond when viewing Microsoft News, the new edge browser it become less desirable.

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  4. Anonymous
    2021-02-24T17:45:07+00:00

    Well 2/24/2021 it is fixed finally Edge I mean

    pages load and the continue block is highlighted even

    on multiple opened tabs.

    have a nice day

    Thank You Microsoft

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