HOW TO FIX ERROR CODE: RESULT_CODE_HUNG

Anonymous

WHAT DO I NEED TO DO TO FIX ERROR CODE: RESULT_CODE_HUNG

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous

Hey, everyone!

I understand that there are a lot of frustrations when clicking a link and seeing this error. This isn't an experience we want for our users. However, we also do not want a thread turning into an unconstructive conversation that does not help us investigate what is happening here. We are listening to you all and currently digging into what is happening but we continue to need more information, and encouraging users to move to another browser inhibits our ability to investigate.

IF YOU ARE COMING ACROSS THIS THREAD BECAUSE YOU HAVE HIT THIS ERROR AND FIND IT LOCKED, PLEASE SEE BELOW FOR WHAT WE ARE LOOKING FOR TO HELP INVESTIGATE.

For those of you seeing an error RESULT_CODE_HUNG, please submit feedback via the "…" menu in the top right > Help and feedback > Send feedback, check the box to include diagnostic data, and add the string "AMC0215AR-1010LUO-TMEP439" in the description of the feedback. This will ensure that we can easily find your feedback to assist with this investigation.

Because this thread is heading in a direction that goes against our new community guidelines (particularly, the first and fourth bullets), I am locking this down. Once we have an update to this situation, I will edit this comment for visibility to reflect the current status. I appreciate your understanding in ensuring this community is a comfortable space for everyone!

Thanks,

Missy

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64 additional answers

Anonymous

2021-02-16T14:38:05+00:00

there is no way to fix this error code

it is a MICROSOFT EDGE problem inherent to chrome only and now it is

in EDGE after the last couple of updates

I tried all the repair suggestions THEY DO NOT WORK FOR THIS ERROR

I tried reinstalling "EDGE" THAT DOES NOT WORK EITHER

even a restore or reinstall of windows 10 does not work

I HAVE TRIED THEM ALL

Microsoft needs to fix this error scenario

IT IS THE ONLY THING THAT IS GOING TO WORK PERIOD

THAT'S ALL IT IS FOLK'S
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Anonymous

2021-02-19T15:41:14+00:00

Thank you for helping! I have submitted feedback.
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Anonymous

2021-02-23T22:09:58+00:00

Hello, I am Andrew an independent advisor. I'd like to help you today. Can you elaborate on the error. What are you doing and which program are you using wen you get this error?
Thank you,
Andrew

I'm having the same issue as well when I read news articles on msn.com using the Edge browser (which until now I have liked.) After clicking on a news story to read, within five seconds or so there's a popup window This page isn't respondingwith the story title inside. There are two options Wait and Exit Page. Clicking Wait repeats the This page isn't responding popup window. Clicking Exit page brings a gray box This page is having a problem Try coming back to it later. You could also: Open a new tab, Refresh this page. Error code: RESULT_CODE_HUNG. Then a choice to Refresh.

But clicking it never refreshes. This just started to occur since February 2nd and now happens frequently.
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Anonymous

2021-02-23T22:11:53+00:00

I'm having this exact same issue. Tried clearing history and restarting computer. Very annoying. Using the updated version of Edge and Bing search.
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