HOW TO FIX ERROR CODE: RESULT_CODE_HUNG

Anonymous
2021-02-06T19:26:16+00:00

WHAT DO I NEED TO DO TO FIX ERROR CODE:  RESULT_CODE_HUNG

Microsoft Edge | Speed and responsiveness | Windows 10

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2021-03-08T19:33:00+00:00

Hey, everyone!

I understand that there are a lot of frustrations when clicking a link and seeing this error. This isn't an experience we want for our users. However, we also do not want a thread turning into an unconstructive conversation that does not help us investigate what is happening here. We are listening to you all and currently digging into what is happening but we continue to need more information, and encouraging users to move to another browser inhibits our ability to investigate.

IF YOU ARE COMING ACROSS THIS THREAD BECAUSE YOU HAVE HIT THIS ERROR AND FIND IT LOCKED, PLEASE SEE BELOW FOR WHAT WE ARE LOOKING FOR TO HELP INVESTIGATE.

For those of you seeing an error RESULT_CODE_HUNG, please submit feedback via the "…" menu in the top right > Help and feedback > Send feedback, check the box to include diagnostic data, and add the string "AMC0215AR-1010LUO-TMEP439" in the description of the feedback. This will ensure that we can easily find your feedback to assist with this investigation.

Because this thread is heading in a direction that goes against our new community guidelines (particularly, the first and fourth bullets), I am locking this down. Once we have an update to this situation, I will edit this comment for visibility to reflect the current status. I appreciate your understanding in ensuring this community is a comfortable space for everyone!

Thanks,

Missy

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  1. Anonymous
    2021-02-14T23:40:57+00:00

    RESULT_CODE_HUNG   msn.com  not responding very slw to load

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    2 people found this answer helpful.
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  2. Anonymous
    2021-02-14T23:58:55+00:00

    Every time I try to advance a page in a collection of pictures by clicking on the right/forward error arrow on the screen, it locks up.  After several days of this problem, I got the message "Error Code: Hung.) I am using Microsoft Edge with Windows 10.  I am not a computer expert but I can follow directions if given in a step-by-step manner,  Thank you for any help you can give me.

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  3. Anonymous
    2021-02-15T11:59:25+00:00

    there is no way to fix this error code 

    it is  a  MICROSOFT EDGE problem inherent to chrome only and now it is 

    in EDGE after the last couple of updates

    I tried all   the repair suggestions THEY DO NOT WORK  FOR THIS ERROR

    I tried reinstalling "EDGE" THAT  DOES NOT WORK EITHER

    even a restore or reinstall of windows 10 does not work

    I  HAVE TRIED THEM ALL

    Microsoft needs to fix this error scenario

    IT IS THE ONLY  THING THAT IS GOING TO WORK PERIOD

    THAT'S   ALL IT IS  FOLK'S

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  4. Anonymous
    2021-02-15T13:55:31+00:00

    everyone has this problem

    non of the fixes work for the problem

    Microsoft needs to address this and fix it

    IT IS THE ONLY WAY

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    6 people found this answer helpful.
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