HOW TO FIX ERROR CODE: RESULT_CODE_HUNG

Anonymous
2021-02-06T19:26:16+00:00

WHAT DO I NEED TO DO TO FIX ERROR CODE:  RESULT_CODE_HUNG

Microsoft Edge | Speed and responsiveness | Windows 10

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2021-03-08T19:33:00+00:00

Hey, everyone!

I understand that there are a lot of frustrations when clicking a link and seeing this error. This isn't an experience we want for our users. However, we also do not want a thread turning into an unconstructive conversation that does not help us investigate what is happening here. We are listening to you all and currently digging into what is happening but we continue to need more information, and encouraging users to move to another browser inhibits our ability to investigate.

IF YOU ARE COMING ACROSS THIS THREAD BECAUSE YOU HAVE HIT THIS ERROR AND FIND IT LOCKED, PLEASE SEE BELOW FOR WHAT WE ARE LOOKING FOR TO HELP INVESTIGATE.

For those of you seeing an error RESULT_CODE_HUNG, please submit feedback via the "…" menu in the top right > Help and feedback > Send feedback, check the box to include diagnostic data, and add the string "AMC0215AR-1010LUO-TMEP439" in the description of the feedback. This will ensure that we can easily find your feedback to assist with this investigation.

Because this thread is heading in a direction that goes against our new community guidelines (particularly, the first and fourth bullets), I am locking this down. Once we have an update to this situation, I will edit this comment for visibility to reflect the current status. I appreciate your understanding in ensuring this community is a comfortable space for everyone!

Thanks,

Missy

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  1. Anonymous
    2021-02-10T22:01:07+00:00

    Have you tried to clear history or reset edge? Is it a firewall or anitvurs

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  2. Anonymous
    2021-02-11T22:34:54+00:00

    Hello, I am Andrew an independent advisor. I'd like to help you today. Can you elaborate on the error. What are you doing and which program are you using wen you get this error?

    Thank you,

    Andrew

    I'm having the same issue as well when I read news articles on msn.com using the Edge browser (which until now I have liked.) After clicking on a news story to read, within five seconds or so there's a popup window This page isn't respondingwith the story title inside. There are two options Wait and Exit Page. Clicking Wait repeats the This page isn't responding popup window. Clicking Exit page brings a gray box This page is having a problem Try coming back to it later. You could also: Open a new tab, Refresh this page. Error code: RESULT_CODE_HUNG. Then a choice to Refresh.

    But clicking it never refreshes.

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  3. Anonymous
    2021-02-12T15:05:56+00:00

    I am in bing when I receive this error message. Can you help?

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    4 people found this answer helpful.
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  4. Anonymous
    2021-02-12T18:18:11+00:00

    Thank you for your response.

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