videos in windows edge keep stopping and restarting

Anonymous
2022-11-23T20:35:55+00:00

The videos in Edge keep stopping and restarting. Some go for 18 seconds, other go almost all the way to the end then start over. I have done all the so called "fixes" I have found on the internet, and nothing works. The problem only happens when watching videos in Edge home page. Videos in Facebook and others work fine.

Microsoft Edge | Audio and video playback | Windows 10

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2023-01-25T20:15:03+00:00

    Thanks cal680 and Lamar Dykes for submitting feedback on this. I escalated it to the engineering team for an investigation.

    Eric

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  2. Anonymous
    2023-01-25T19:56:25+00:00

    Sent recording

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  3. Anonymous
    2023-01-25T19:42:28+00:00

    Thank you Eric, I have just now provided the recorded feedback. It seems to always be around halfway through the video.

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  4. Anonymous
    2023-01-25T19:37:33+00:00

    Version 109.0.1518.61 (Official build) (64-bit) supposed to be the latest version.

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  5. Anonymous
    2023-01-25T19:16:17+00:00

    Thanks for the version number. You are on the latest one. I would like you to submit feedback with diagnostic data for the engineering team to investigate this.

    1. Click on the three dots menubutton.
    2. Go to Help and feedback.
    3. Click on Send feedback.
    4. In the Describe what's happening, enter this forum title videos in windows edge keep stopping and restarting and provide any additional information if needed.
    5. Include your email addressand make sureAllow (recommended)is selected forSend diagnostic data to Microsoft.
    6. Click on Record my problem button.
    7. Agree to the terms and click on Start recording.
    8. Record the issue and then click on Stop recording.
    9. Click on Save and include.
    10. Click on Send.

    Eric

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